Roborock forum

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• Comments29
  Views9.8K
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  Votes13
  
  Robot Arm Challenge

  Roborock Robot Arm Challenge: Show & Win $10,000!

  Roborock Robot Arm Challenge: Show & Win $10,000! Post to Win: Big Cash Prizes & Exclusive Roborock Vouchers! https://forumbeta.roborock.com…

  James 08/14/2025      13:19 9.8K 29 13 13 points
• Comments14
  Views10.7K
  Follows0
  Votes2
  
  Support

  Mirror problems

  I’m having issues with mirrors and ghost maps, besides the map looking weird, it causes problems in finding routes. I was thinking about how to solve…

  ibiscp 06/30/2021      03:47 10.7K + 14 2 2 points
• Comments3
  Views128
  Follows0
  Votes0
  
  Support

  Cannot rename vacuum

  I just purchased a pair of Q10 S5+ units and I am not able to rename them within the app. I go into the Settings then Device Information. Robot Name …

  Ding Dong 09/03/2025      23:38 128 3 0 0 points
• Comments35
  Views4.9K
  Follows17
  Votes28
  
  Discussion

  About Product Discussion Category

  Hey, friends, You can talk about some meaningful or helpful topics, or make the general product discussions with others here. Please be kind and …

  RR_Discussion 11/27/2019      07:05 4.9K 35 28 28 points
• Comments84
  Views8K
  Follows8
  Votes16
  
  Support

  About Questions and Answers Category

  Hey friends, It’s all about #Roborock# products Q&A here. You can ask all the product questions and we’ll help you deal with them as fast as we…

  RR_Support 11/26/2019      09:52 8K 84 16 16 points
• Comments14
  Views912
  Follows1
  Votes2
  
  Discussion

  'Roborock service is running' app notification

  I've got a notification on Android that I cannot dismiss that says what's written in the title. Just got an S7 and it finished its initial clean- I f…

  RoshaBeli 09/17/2021      08:18 912 14 2 2 points
• Comments2
  Views692
  Follows0
  Votes0
  
  Support

  How to permanently disable "return to dock"?

  Just got the S7 and am overall very satisfied. However, I do not wish to use the "return to dock" feature. How do I permanently disable it?

  Alex 09/13/2022      03:38 692 2 0 0 points
• Comments10
  Views1.7K
  Follows1
  Votes2
  
  Discussion

  Carpet recognition Roborock S6

  I've seen on youtube reviews that on roborock s6 max and I think the new S7 the map marks the carpets on the maps so you can know easily how to set u…

  MaxwellMiky 05/20/2021      19:00 1.7K 10 2 2 points
• Comments5
  Views364
  Follows0
  Votes0
  
  Support

  Multiple floors

  Good afternoon. I am in Argentina deciding to buy an S5 max. Does the equipment update already allow saving maps of different floors? because in my …

  Euge 07/02/2020      14:14 364 5 0 0 points
• Comments11
  Views5K
  Follows2
  Votes5
  
  News

  Language Support on Roborock App

  Now, we would like to count how many languages Roborock App supports (besides English and Mandarin): Italian, Korean, and Traditional Chinese, Vietna…

  RR_News 07/03/2020      03:14 5K 11 5 5 points
• Comments2
  Views322
  Follows0
  Votes3
  
  News

  New models every 2 years? Is there a cycle / goal for production innovation

  Seems like the s7 to s8 upgrade was longer than the S8 to Saros models. Any predictions on 2026 models? I love the robotic arm idea but don’t want t…

  KC135FS 08/28/2025      03:36 322 2 3 3 points
• Comments7
  Views919
  Follows0
  Votes0
  
  Support

  What do we do when Roborock fails to send us the vacuum we purchased

  So I ordered a Roborock Q Revo Robot Vacuum and some cleaning fluid on Nov 25. The cleaning fluid arrived on Dec 1. The vacuum never arrived, and Rob…

  Cheated Customer 12/06/2023      00:47 919 7 0 0 points
• Comments8
  Views384
  Follows0
  Votes0
  
  Suggestions

  S7 15 months old won't connect with new 5G phone or home network

  Is there any way I can update my Roborock other than just buying a different one? I love this machine but 90% of it's functions are no longer working…

  CE 10/19/2023      21:23 384 8 0 0 points
• Comments5
  Views642
  Follows0
  Votes0
  
  Support

  Roborock s7 error 7

  My new s7 is having a lot of error 7, wheels stuck in very random places. I just press start again and it works fine. I also tried to reset device …

  RoboOne 05/17/2022      00:11 642 5 0 0 points
• Comments6
  Views1.2K
  Follows0
  Votes1
  
  Support

  Executes only first task in the routine

  I have just bought a Roborock S8 pro ultra for our 2 storey house. The docking station is on the ground floor. I created a routine for the upstairs…

  meerschh 08/17/2023      08:22 1.2K 6 1 1 point