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Cannot wash on black floor

Danmaek 136 1 0

Cannot wash on black floor

Danmaek 136 1 0

We have black vinyl in the kitchen and hallway/toilet. We find that it creates obstacles everywhere where there is a black floor. How can this problem be solved. I hope there is a solution to the problem or is the robot almost worthless.

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  • RR_SupportStaff Member

    Hello,

    Thanks for reaching out.

    We are sorry to hear that your device did not work well. 

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

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Danmaek
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