Side Brush won't work (error 17)

MattV · 11/27/2020 22:40

Hello, I just picked up a Roborock S5 Max yesterday and today, on it's maiden voyage, the side brush stopped working!! It called out Error 17 and troubleshooting says to restart the system. I did this and the side brush still won't work. Any suggestions before I proceed to exchange it?

RR_Support · 11/30/2020 09:48

Hello,

What is the serial number?

And where did you purchase this S5 Max?

Side Brush won't work (error 17)

Side Brush won't work (error 17)

Howdy, Stranger!