Hi, thanks for your reply. We're not sure about whether those sellers on Aliexpress are our authorized ones or not. This maybe related to warranty. You can consult the seller to know more about the information.
Hi My Roborock S7 is not charging, even after I put it manually on the dock, I cleaned the contact spots bellow the robot also the dock spots but is not charging, what can I do?
Hi, thanks for reaching out. Sorry to tell you that we don't have an authorized seller in Dubai.
Thanks for the reply - what is the best way for me to get one? Order from the US, or elsewhere? I see them on AliExpress too..?
Hi, thanks for your reply. We're not sure about whether those sellers on Aliexpress are our authorized ones or not. This maybe related to warranty. You can consult the seller to know more about the information.
You can also keep a close eye on our official website and facebook for further updates.https://www.facebook.com/RoborockGlobal/
How can I become a distributor for Dubai or the Middle East. Tried emailing your sales team, but no response.
Hi My Roborock S7 is not charging, even after I put it manually on the dock, I cleaned the contact spots bellow the robot also the dock spots but is not charging, what can I do?