I have the same request. I have a multi level house and the top floor has 3 rooms. I can't even name them due to this limitation. Please increase the number of rooms that you can name.
Hi, thanks for your reaching out. The limit for the room names is actually 30, meaning you can save up to 30 different room names. But for one specific map, you can only divide it to 15 rooms. If you have some custom names that you'd like to delete, please refer to the picture below:
I don't understand this limit. I have an issue also, but your screen shots do not match my app at all. I can't even name my rooms based on the default names you include.
Even I am not able to name the rooms. I have only 10 rooms in my first floor. I am trying to use the default names only not added any new names. Still I am facing the same issue. My robot is s7 max.
Hi,
Thanks for reaching out.
To our apology, 15 rooms are the limit. There's no such a feature to increase the room limit.
However, we will forward your advice to the relevant team and will try to manage it in the future.
Thanks for your idea and suggestion.
Hello RR_Support, Why is this still an unresolved issue?
I have the same request. I have a multi level house and the top floor has 3 rooms. I can't even name them due to this limitation. Please increase the number of rooms that you can name.
Hi, thanks for your reaching out. The limit for the room names is actually 30, meaning you can save up to 30 different room names. But for one specific map, you can only divide it to 15 rooms. If you have some custom names that you'd like to delete, please refer to the picture below:
I don't understand this limit. I have an issue also, but your screen shots do not match my app at all. I can't even name my rooms based on the default names you include.
Is your device also S7?
If yes, you can click on the edit pen on the map page, tap on "edit room" and name the rooms there.
Even I am not able to name the rooms. I have only 10 rooms in my first floor. I am trying to use the default names only not added any new names. Still I am facing the same issue. My robot is s7 max.