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Can't create schedules??

robofan 839 5 1

Can't create schedules??

robofan 839 5 1

Hi. I am not able to create or manage schedules now. Always get this message "the robot must have a strong wi-fi signal for scheduled cleaning" when getting into the page to set schedules. I have two models (S5 Max and S6 MaxV) and both of them run into this same problem when I tried to set schedules. They are connected to WiFi just fine. I can control them to start clean through my Roborock App. My phone is connected to the same WiFi. My WiFi signal is very good, at least from my phone.

Any idea what is going on? Thanks!

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  • RR_SupportStaff Member

    Hi, thanks for reaching out.

    The message is just a prompt, and it won't affect the setting of schedule. You can set the schedule any way.

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  • aisler

    I have the same problem, the “+” to create schedules is grayed out and I have no way to setup a schedule. I only see the “prompt” mentioned above.

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    aisler
    aisler03/22/2022      12:31
    @aisler:

    Okay, for anyone having the same problem, just press the grey “+”, the color is just unfortunate, but the function is accessible.

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    RR_Support
    RR_SupportStaff Member03/26/2022      09:47
    @aisler:

    Hi, thanks for your updates. If there's anything we can help with, please feel free to reach out to us.

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    Amal Salstrom
    Amal Salstrom05/06/2024      04:57
    @aisler:

    This post couldn't have come zapatas at a better time. Exactly what I needed to read today.

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