My new s7 is having a lot of error 7, wheels stuck in very random places. I just press start again and it works fine. I also tried to reset device to factory and it’s not letting me. Any help or tricks would be great. Note: had an e4 and it had no issues cleaning but this one keeps getting stuck randomly
Seems to have no path.
Hi, thanks for reaching out.
Would you please try and remove the mop mount and run the robot without the mop to see if the error will persist or not?
I face to the same issue, but with no mop mounted. I cleared all sensors 10 times, delete and ,,remap,, map. but always the same result. I hope it is caused by software, but cannot find any way hot to process factory reset.
We are sorry to hear that your device did not work well.
The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?
Buy a new one. That's what I always advise my friends. https://geometry-dashpc.io/