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Battery at 0%, can't charge up, error 12 message. S6maxV

royden 1352 2 0

Battery at 0%, can't charge up, error 12 message. S6maxV

royden 1352 2 0

hi,

this happened after i took the robot apart to fix the water pump area. when i assemble it back, the battery is now at 0% and not charging up. The only thing that i suspect cause it, is the battery dropping out while im handling the robot, causing a light pull on the cables to the board. Could the circuit board to the battery be damaged while i was working on the robot?

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  • royden

    Update: while trying to identify the problem, I accidentally ripped the whole power connector out I hope I can solder it back well and solve the problem

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    RR_Support
    RR_SupportStaff Member06/25/2022      11:06
    @royden:

    Hi, thanks for your updates..

    Hopefully soldering it back can resolve the issue. If the issue persists, please get in touch with support@roborock.com to get further assistance.

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