Software issue: multiple mapsRobby209/29/2022 13:30 438 2 0

Robby2

I’m two days into my new MaxV 7 ultra. It works great but I can’t figure out how to create multiple maps. I thought I could just copy my one good map, give it a new name and program it. But when I renamed it I just lost my previous map. So so far I’m just stuck with one map. Can anyone help?

alsonsteve

I'm also curious to learn more about these topics. Does anyone have suggestions based on personal experience? Please assist with locating Wilbur's soot merchandise as well. I am always learning new things.

RR_Support

Hi, thanks for reaching out. Here's the instruction on how to create multiple floor maps.

First of all, please make sure there's WIFI coverage on the other floor.

If there is, kindly follow the steps below to create the multi-floor maps:

1. Tap the "Edit map" button on the bottom right corner of the map, and choose "My Map" from the pop-up banner.

2. Turn on the "Map saving (Beta)" function, switch the "Home" section from "Single-story" to "Multi-story". Please make sure you've tapped the checkmark icon on the top right corner of the screen after you've chosen "Multi-story", otherwise the setting wouldn't be saved.

3. Please create the map for the main floor by tapping the "Create", and then the"Clean"option. Make sure the robot starts from the dock and returns to the dock, without interruption during the process.

4. When you plan to create the map for the second floor, please make sure there's WIFI coverage there.

5. Make sure the robot is now located on the other floor. Then press "Create", and "Clean". The robot will speak "Starting to clean". Please wait until it completed the cleaning, and don't manually move the robot or interrupt the process.

You can check the attached screenshots for your reference.