Hi I’m trying to update my S7 from ver 02.15.36 to 02.15.78
When I press update it shows: Downloading 0% and it stays that way for ever, nothing happens and just after 2 or 3 mins it stops doing it and i got the option to Update Now again. Any bugs preventing update to happen ? Thanks
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Hello, thanks for reaching out.
The downloading issue is related to the Internet. Have you tried to switch your phone to your cellular data/home wifi and try again?