I have a Roborock S7 MaxV and there was an earthquake 3 months ago.I carry my roborock aporoximately 10000 kilometers in 3 month and now when I make a video call,I only hear a sound like white noise,what can I do?
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We are sorry to hear about this.
Was the robot physically damaged in the earthquake?
Would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?