The app shows my Wifi 6 based wifi as greyed out and will not allow it to be selected. Please advise to a solution.
Surely this top of line device is not obsoleted by latest wifi standard...is it?
Roborock S7 Max Ultra
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We are sorry to hear this issue.
Would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?
i have starlink and after a firmware update yesterday could not get the s7vmax to reconnect no matter what - then found out i had to enable the 2.4 network in my starlink, connect to that from my phone - readd the device in the roborock app as if it was a new one, then once it added it everything is back to normal and my phone is back on my 5g automatically. So if your wifi6 has both a 5g and a 2.4g band .....