Would you pls manually push away the washing module that stands on the water filter, and then see if the water filter can be taken out?
If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?
Hello, thanks for reaching out.
Would you pls manually push away the washing module that stands on the water filter, and then see if the water filter can be taken out?
If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?