Oh, that's a big one. I always think of it like this: a native custom app solution is like building a house specifically for a piece of land. It fits perfectly. It's faster, it can use all the phone's cool features (like the camera or GPS) effortlessly, and it just feels right to the user because it acts like every other app on their phone. A web app can feel a little clunkier, like it's just visiting. For a really smooth experience, native is the way to go.
I agree with you, Native apps work better because they are made just for the device’s system. They run faster and can easily use features like the camera, GPS, and notifications. Web apps are useful because you can use them on any device quickly, but they usually aren’t as fast or smooth as native apps. So, if you want the best performance and user experience, native apps are usually the better choice.