S5 no longer moving dog hair to the dustbin

Leroy · 09/04/2023 17:56

My S5 has worked great until recently - now the dog hair gets stuck to the outside of the brush assembly and refuses to push it into the dustbin even on max setting. I've taken the whole device apart and cleaned it to no avail. Any suggestions?

RR_Support · 09/09/2023 09:18

We are sorry to hear that your device did not work well.

The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

S5 no longer moving dog hair to the dustbin

S5 no longer moving dog hair to the dustbin

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