S5 max - charging problem

Hello, Thanks for reaching out.

According to the description, there may be something wrong with the dock.

If the device is still under warranty, you may contact the seller to see if they can provide a replacement dock.

Here's also a link of the dock for your reference:

https://www.aliexpress.com/item/1005001474931874.html?spm=a2g0o.store_pc_allProduct.8148356.8.f34e514cQaSISv&pdp_npi=2%40dis%21EUR%21%E2%82%AC%2071%2C99%21%E2%82%AC%2061%2C19%21%21%21%21%21%402108725416674675180028354e59e1%2112000016271513094%21sh