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• Comments9
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  S5 max mopping problems after firmware update

  Hi, after updating my S5 max and enabling water flow in mopping, the device is behaving strangely. You can see the pics below. this one is without w…

  val 01/07/2022      18:56 1.2K 9 0 0 points
• Comments25
  Views2.1K
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  Roborock Cleaning Pattern

  Hello There. Recently my roborock s5 Max always suddenly stop working and give notification about stuck whenever in max mop mode. And the pattern wa…

  Red Comet 10/31/2020      13:42 2.1K 25 0 0 points
• Comments6
  Views1.9K
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  This website won't let me connect to my email.

  I only created this account so that I can get support, but I have another account which I want to use but it wont let me for some reason. When I go …

  Testy 01/09/2022      14:44 1.9K 6 0 0 points
• Comments1
  Views146
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  Noroom

  Roborock does not go to the right room when I ask him to

  Joe 02/17/2022      07:16 146 1 0 0 points
• Comments1
  Views431
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  S6 not returning to dock to charge and resume

  For the past few weeks my s6 has not been returning to its dock to recharge and resume. It knows exactly where the dock is etc but my nightly run tak…

  Nick 02/16/2022      16:37 431 1 0 0 points
• Comments1
  Views2.5K
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  Room Divide " Fail"

  I have been using my S7 for several months. The map corrupted itself , for example, new wall across hallway. I deleted the house map, but now the p…

  freds 02/14/2022      02:24 2.5K 1 0 0 points
• Comments1
  Views261
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  ERROR 14 ON S6 MAXV

  HOW DO I FIX ERROR 14 ON S6 MAXV

  LUZ 02/01/2022      18:32 261 1 0 0 points
• Comments2
  Views340
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  When is S7 ultra max going to be released for sale?

  I am holding on to buying another robot vacuum with dust bin emptying in anticipation of this one coming to the market. My patience is wearing out.

  hupi 02/09/2022      15:13 340 2 0 0 points
• Comments1
  Views416
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  Textured Tile Floors

  Does anyone have a suggestion on how to clean textured tile floors with the S7?

  Bobby 02/07/2022      15:14 416 1 0 0 points
• Comments1
  Views280
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  Mop Wetness Width

  I have an S7, it is working great however the 'width' of the wet mop trail isn't the full width of the mop head. I do wet it completely before the ru…

  Wiley 02/06/2022      18:36 280 1 1 1 point
• Comments1
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  My Roborock S6 keep failing positioning and shows awkward movements

  Hi, my roborock S6 has been very flimsy these days. I have been tolerating the issue that the moving location of charging dock around the map, since …

  fellow 02/06/2022      16:07 1.5K 1 0 0 points
• Comments2
  Views336
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  Can update firmware from new version of the app

  My friend just bought a new S7 and installed the latest app in his Fairphone. It works but when he enters the robot he does not see an option to upgr…

  Zord 02/06/2022      09:57 336 2 0 0 points
• Comments1
  Views550
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  ERROR 14 ON S6 MAXV

  I KEEP GETTING ERROR 14 ON MY S6 MAXV WHAT DO I NEED TO DO?

  LUZ 02/01/2022      18:31 550 1 0 0 points
• Comments1
  Views184
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  Cyclone Dustbin and App settings.

  I've just installed a Cyclone Dustbin but it looks like there is no setting in the app for it, just for a bag. Am I missing something here?

  RW 01/30/2022      20:10 184 1 0 0 points
• Comments1
  Views970
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  Information on where to buy original spareparts

  Hey there, I need information on shops that sells Roborock S5 Max original spareparts, preferably those in Aliexpress (shipped from China/Asia) I nee…

  Arcwindz 01/30/2022      07:28 970 1 0 0 points