S7 15 months old won't connect with new 5G phone or home network

S7 15 months old won't connect with new 5G phone or home network

Is there any way I can update my Roborock other than just buying a different one? I love this machine but 90% of it's functions are no longer working.

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  • I don't believe any of the robot vacs from Ribrock will connet to 5G. Mine specifically said so and that 2.4 must be used. I have a new S8 utra pro.

    Like0
    Mouldither
    Mouldither04/15/2024      15:33
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    KlarkKent04/16/2024      22:03
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    OliverNoah22
    OliverNoah2210/20/2025      01:09
    @Kiki:

    ok

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  • Sorry that should be RoboRock

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  • Hey! Just to clarify—are you referring to the Samsung Galaxy Tab S7 or another device when you say “S7”? And by “won’t connect,” do you mean Bluetooth pairing with your 5G phone or Wi-Fi connection to your home network?

    A few things you can try, depending on the issue:

    🔄 If it's a Bluetooth connection with your new 5G phone:

    • Forget and re-pair the devices on both ends.
    • Make sure both devices have the latest software updates.
    • Clear the Bluetooth cache on the S7 (Settings > Apps > Show system apps > Bluetooth > Storage > Clear cache).
    • Restart both devices.

    📶 If it’s a Wi-Fi issue:

    • Make sure the S7 supports the frequency your router is using (some devices don’t support 5GHz networks).
    • Restart your router and the S7.
    • Forget the Wi-Fi network and reconnect with the password.
    • Try toggling Airplane Mode on and off.

    If it's still not working, let me know the exact model of the S7 and whether the issue is with Bluetooth, Wi-Fi, or something else—that’ll help narrow it down!

    Like0
  • Hey! Just to clarify—are you referring to the Samsung Galaxy Tab S7 or another device when you say “S7”? And by “won’t connect,” do you mean Bluetooth pairing with your 5G phone or Wi-Fi connection to your home network?

    A few things you can try, depending on the issue:

    🔄 If it's a Bluetooth connection with your new 5G phone:

    • Forget and re-pair the devices on both ends.
    • Make sure both devices have the latest software updates.
    • Clear the Bluetooth cache on the S7 (Settings > Apps > Show system apps > Bluetooth > Storage > Clear cache).
    • Restart both devices.

    📶 If it’s a Wi-Fi issue:

    • Make sure the S7 supports the frequency your router is using (some devices don’t support 5GHz networks).
    • Restart your router and the S7.
    • Forget the Wi-Fi network and reconnect with the password.
    • Try toggling Airplane Mode on and off.

    If it's still not working, let me know the exact model of the S7 and whether the issue is with Bluetooth, Wi-Fi, or something else—that’ll help narrow it down!

    Like0
  • Yeah, that’s a common issue with older Roborock models — once newer firmware or app updates drop, compatibility with newer phones or 5G networks can break things. You might try connecting through a 2.4GHz-only network (many routers can split signals) or use an older device just for setup. Sometimes, manually resetting the Wi-Fi settings and reinstalling the Mi Home or Roborock app helps, but if firmware support has ended, options are limited beyond that. "It’s similar to how dispatching takes pressure off drivers. Reduced stress – they handle issues like schedule changes, delays, or broker disputes, so you don’t have to deal with constant calls while on the road. That’s why many professionals rely on https://avnlogisticstm.com/truck-dispatch-services/ freight dispatch services to manage logistics efficiently while they focus on what really matters.

    Like0

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