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Roborock S5 Max Replacement Water Tank Leak

AJ 619 1 0

Roborock S5 Max Replacement Water Tank Leak

AJ 619 1 0

Anyone know where I can get a replacement for the watertank on S5 Max? Mine is leaking and won't hold water. I just bought it a few months ago.

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  • RR_SupportStaff Member

    Dear Customer,


    Could you send us a video of this abnormal behavior?


    Could you tell us your device's info?

    Make sure robot is connected to app and go to robot's setting, click "copy all" and then paste all the text (not picture) in your email. See attached picture"info".


    Could you tell us where did you purchase the product?

    If it was from amazon, you could send us the amazon order number like 306-2905359-6881234.

    If it was not from amazon, you could send us product link and file or screenshot of receipt.

    You can also contact our technical support via support@roborock.com to get further help.

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