charging pad is scratchedAORai07/12/2020 02:53 128 1 1

AORai

charging pad is scratched and it cause robot to cant charge is there are part i can order to fix it?

RR_Support

Hello,

Thanks for reaching out.

Is S5 Max the model number of your device?

Please send us some pictures of the charging pad.

Please send us a copy or a picture of the invoice/receipt, including seller's name, purchase date, order number.

Note: You can email us these info via support@roborock.com