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Robot wouldnt go out from charging dock room

Dvnish 488 1 0

Robot wouldnt go out from charging dock room

Dvnish 488 1 0

My roborock s5max wouldn't go out from the room where jt is charging. Said couldn't reach a specified room. I tried deleting the old map and did a new mapping. Once completed, it was fine to clean the whole room but when docking and asking to clean again it was unable to.

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  • RR_SupportStaff Member

    Hello,

    Sorry to hear that.

    Go to cleaning history and send us a problematic cleanup map, please mark the room you selected.


    Does full cleaning and zone cleaning work well?

    Use wet cloth to clean the wall sensor and cliff sensors.



    Try to move the dock's position to a more central area of the house and re-map it to have a try.

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