Hi, thanks for your reaching out. We suggest you reboot your device (by holding the power button to turn off the device, and holding the same button to turn the device back on) to give it a try. If the issue persists, and the working temperature is within normal range, we suggest you contact support@roborock.com to get further assiatance.
Sorry s5 model. Has always worked perfect til this happened
Hi, thanks for your reaching out. We suggest you reboot your device (by holding the power button to turn off the device, and holding the same button to turn the device back on) to give it a try. If the issue persists, and the working temperature is within normal range, we suggest you contact support@roborock.com to get further assiatance.