Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
I forgot sorry. And when i check situation of the robot from map on the app, it looks like sleeping because i see ZZZZ on the app.
We are sorry to hear that your device did not work well. Please try the following:
Could you please clean the charging contacts on the dock and on the bottom of the robot to see in case there may be some dirt on them?
If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?
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