It seems that my lidar housing sensor has stopped working. Whenever there is an obstacle high enough, that the lidar will not detect it, but low enough, that the robot cannot get under it, it supposes to trigger the sensor in the housing of lidar and turn around, but it is not happening. The robot doesn't know there is an obstacle so it tries to continue in that direction, but cannot.
Is there any way how to fix that?
Thanks
We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?