s5 max issues

John · 08/17/2023 22:35

hey,. our robot worked for years very well. Last time it got stuck, can't even stop or start vacuuming. After I turned it off and on I lost all the maps.

After quick mapping I still see "Unsaved map found. Tap to review". I do tap, then click on save button - it complains about 'manually saved maps', nevermind. Return back, the same message again - unsaved map. When I try to edit - split rooms, set names etc - "save failed", but map changes. Back to main screen - the same - unsaved map. Click => map is the same as right after quick mapping. It's quite annoying, we can't use roborock right now.

Thanks

John · 08/17/2023 22:38

one more update:

roborock fw version 02.16.62
ios app 4.0.24

now tried to load our cleaning history - it's completely empty and it says 'network error' -> but this is weird, as our network is working properly and I'm able to connect to our roborock.

s5 max issues

s5 max issues

Howdy, Stranger!