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  S5 Max App Connection Issue

  Hi, I have had my S5 Max for about a year and it worked without a problem. However, since the last firmware update it was temperamental connecting t…

  Ian 06/30/2021      10:37 235 1 0 0 points
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  S5 Max can't finish a map.

  Just got a new S5 Max set up and I'm trying to let it map the house. I've tried this twice now, and both times it gets nearly finished, then the bat…

  Jesster 12/19/2020      22:51 2.2K 8 0 0 points
• Comments0
  Views423
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  Roborock App Multiple Clean Zone Feature

  Hello, I am using Roborock S5 Max and Roborock Android app. Inside the app we can edit the map and add No Go Zones. Just like this feature i want be …

  S5MaxUser 06/29/2021      14:37 423 0 3 3 points
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  Device offline

  Hi. I bought S6 pure through Amazon last week and today it stops connecting to my app and says device offline. Try to press both button to reset wifi…

  Nana 06/29/2021      01:13 177 1 0 0 points
• Comments0
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  Roborock App Map Rotation Feature

  Hello, I am using Roborock S5 Max and Roborock Android app. The Roborock App, automatically creates a map after cleaning . We can edit map, rename ro…

  S5MaxUser 06/28/2021      17:38 2.9K 0 2 2 points
• Comments7
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  Roborock S5 Max Navigation Issue

  Hey there, I've been having trouble with my robot firmware version 3.5.8.1328 The problem had happened before the update, but the problem has become …

  Arcwindz 02/08/2021      03:06 1.7K 7 0 0 points
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  Receiving Error 14 on New S5 Max

  Hi, I unpackaged my new S5 Max, plugged in the power station, and put the vacuum robot on it. The vacuum booted up and says, “Error 14. Battery error…

  sterile robot 06/25/2021      21:06 3.7K 1 0 0 points
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  Roborock s5Maxv mop didnt wet

  Hi Roborock recently my s5maxv when mopping, the cloth didnt get wet when mopping, my water tank is full, and i didnt turn on carpet mode.

  boon 06/21/2021      07:29 288 3 0 0 points
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  How well does S7 fair with dark/black carpet?

  Hi, I purchased a S5 Max, but was disappointed by its lack of ability on dark/black carpets (it thinks its a hole and freaks out) this caused me to u…

  smileboot 06/12/2021      06:42 614 5 0 0 points
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  Vertical Bumper Error New Roborock S7

  Today, after about 3 weeks of use I started getting a "Vertical Bumper Error" on my S7. It would happen in the middle of a room. After re…

  Brads 06/22/2021      18:45 7.4K 1 0 0 points
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  Vertical Bumper Error - S6 Max V

  My S6 Max V keeps getting a vertical bumper error. It doesn't hit anything and there's nothing pressing on the vertical bumper. So I take a dry c…

  DebL100 05/07/2021      00:13 8.9K 5 0 0 points
• Comments0
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  Need a new s5 charging dock.

  Where can I purchase a new dock for my s5 vacuum? It is NOT the s5 max. My dock had a mishap with some water and no longer works.

  Megan 06/22/2021      15:24 115 0 0 0 points
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  Problem with mopping

  Dear Sirs, Please be so kind to advise how to fix a problem with our Roborock S6. Water comes out from water tank when I check it in my hands, but …

  Bilja 06/21/2021      20:27 856 1 0 0 points
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  Suggestions for S5 Max getting stuck on drain pipes in basement

  I just got an S5 max and I love it so far. I had it run through my laundry room and it kept getting stuck on my humidifier drain piping. Width is abo…

  MichelKesin 06/19/2021      04:40 98 1 0 0 points
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  S6 Pure docking issue

  Hi everyone. I've bought a Roborock S6 Pure a couple of weeks ago, and I've been really pleased with it, but a few days ago it started doing somethin…

  BarateGites 06/19/2021      04:31 203 1 0 0 points