Roborock forum

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  Laser distance sensor malfunctioned.

  Hello. I have an Roborock S50, which today got the error "Laser distance sensor malfunctioned. Try turning the laser head to make it isn't block…

  lucalis 03/07/2021      12:46 703 1 0 0 points
• Comments4
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  Required furniture height for consistent cleaning!?

  Hello! I have a Roborock S6 that I adore. Trouble is, it gets stuck consistently under my couch (despite no go zones). My couch is roughly 4.5 inches…

  lokaupdes34 12/17/2020      05:14 786 4 0 0 points
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  Wifi connection issues?

  I recently had my 2.4 GHz network turned off because it was causing interference with Bluetooth. However, I forgot that Roborock was using the 2.4 GH…

  HarperWyatt 11/24/2020      12:28 1.3K 5 0 0 points
• Comments1
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  Occasional Beeping on Charger

  my RoboRock makes a chiming sound/beeping every few hours when its on the charging dock. It does this even during the do not disturb timeframe. It di…

  Tom 03/03/2021      19:51 675 1 0 0 points
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  Google Home linked, but Roborock doesn't respond to Google Home

  I got a roborock s4 a few days ago and it has been working just fine. For the first day, when I linked roborock to Google Home, I could give a voice …

  ike 05/22/2020      22:50 2.9K 9 0 0 points
• Comments6
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  Google Home Linking Issues?

  Anyone else having ongoing problems with linking to google home? It worked fine until roughly 2 weeks ago when there were reports of "server iss…

  S1093 02/26/2021      23:48 848 6 2 2 points
• Comments3
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  Parts

  Where can I order genuine parts?

  Kay 02/28/2021      04:56 314 3 0 0 points
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  Roborock S6 refuses to connect to app (but is definitely connected to wifi)

  Hey all. I've got my roborock S6 unable to connect to any app. I follow the instructions etc, and the app has no problems connecting to the robot an…

  Paul 02/22/2021      09:45 551 3 0 0 points
• Comments2
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  Roborock offline

  I have been loving this vacuum for a few months and now suddenly it is offline. Last night it got stuck in something and I didn’t know ... so it ran …

  Eve 02/27/2021      22:23 352 2 1 1 point
• Comments1
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  Dock charger doesn’t work

  My dock charger stopped working all of the sudden. The light is not on when the robotock is not on the charger and not when it is on. I tried multipl…

  LanHuong 02/27/2021      19:29 149 1 0 0 points
• Comments7
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  I can't connect to google home.

  When I tried to add roborock service link to google home, I got error(see screenshot) and I couldn't further proceed. Is this because Google blocks r…

  Tanktonk 02/27/2021      00:12 302 7 3 3 points
• Comments16
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  Roborock S4 Max not connecting to Google Home

  I set it up last night, and it was working. Then today, it said it wouldn't connect. So I unlinked it from Google Home (including removing it from my…

  Jay 02/13/2021      01:12 1.3K 16 4 4 points
• Comments3
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  S5 Room Naming in Mi Home app

  How do I name rooms in Mi Home app on iOS ? I have the S5 and it says I have the latest firmware. I can create rooms manually on the map. I can see m…

  Deepak 02/21/2021      22:10 973 3 0 0 points
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  Roborock dont Work google home.

  Good morning ... I need help ... I have been trying to link the Roborock app on Google home for a few days .... it happens that I do the whole proces…

  Wvinicius 01/10/2021      20:01 496 7 3 3 points
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  Error 13

  My roborock s50, something error 13, when i put in docking. Even the i already cleaned the charging contact. It is become worse lately. How to fix i…

  Suryadi 01/17/2021      23:57 1.5K 2 0 0 points