Roborock forum

Discussion List

• Comments1
  Views687
  Follows0
  Votes0
  
  Discussion

  A way to run without using a map or any other solutions?

  I gifted my parents an s5 max and I'm running into an issue because there doesn't seem to be a clean without map function and there is a limit of 4 f…

  paulasara84 12/16/2020      04:54 687 1 0 0 points
• Comments7
  Views1.2K
  Follows0
  Votes0
  
  Support

  New S5 Max not connecting to wifi! (first time setting up)

  Hello, I received my S5 Max order just now, and I am not able to set it up, as it doesn't detect in the Roborock app. I have followed the following …

  Swapnil 11/30/2020      18:40 1.2K 7 0 0 points
• Comments0
  Views182
  Follows0
  Votes0
  
  Support

  S6 pure gets confused with overlapping zones

  I setup 3 zones they overlap by a small amount. My s6 got confused and does the same (partial zone) area over and over without ever completing and n…

  Cat22 12/16/2020      16:13 182 0 0 0 points
• Comments1
  Views164
  Follows0
  Votes0
  
  Support

  Roborock E4 - Alexa and Roborcok Home App Integration

  The integration with Alexa is not working. Alexa just doesn't recognize the device even though it has been properly connected to the My Home Skill. …

  MarioVillamizar 12/15/2020      20:29 164 1 0 0 points
• Comments1
  Views209
  Follows0
  Votes0
  
  Support

  Roborock H6

  Where can you send to repair Roborock H6 vacuum cleaners in Florida, United States? Is there any place where you can take them to repair?

  dagterberg 12/15/2020      01:10 209 1 0 0 points
• Comments1
  Views154
  Follows0
  Votes1
  
  Support

  Is something wrong with the robos' navigation system due to the new firmware update

  My Robo seems to have an issue with finding her way back to the dock nowadays. She also reacts to the virtual walls which don't exist. Service says …

  Ceno 12/13/2020      17:06 154 1 1 1 point
• Comments1
  Views390
  Follows0
  Votes0
  
  Support

  Roborock Vacuum Cleaner S5 Max adding Turkish language

  When will Turkish language support be available to the roborock app or can I add it myself?

  Makpek 12/13/2020      09:19 390 1 0 0 points
• Comments1
  Views239
  Follows0
  Votes0
  
  Support

  Serious flaw in S6 cleaning under kitchen cabinets?

  I just noticed tons of crumbs under my kitchen cabinets (standard American height). I watched my S6, and it looks like the lidar laser is reading the…

  kisangoli57 12/11/2020      15:08 239 1 0 0 points
• Comments6
  Views1.7K
  Follows0
  Votes0
  
  Support

  S5 max map not saving

  My s5 max map is not saving. My house is 4000 sf so it has to go back to recharge and once it does and then goes back out the map erases. Never saves…

  Ruby 04/25/2020      03:27 1.7K 6 0 0 points
• Comments3
  Views145
  Follows0
  Votes0
  
  Support

  S5 max seems lost, doesn't move, no map

  I've had my s5 max for 8 months and have had no issues. A few days ago it started acting funny and wasn't cleaning, it would say positioning and go i…

  Cass 11/16/2020      17:09 145 3 0 0 points
• Comments2
  Views134
  Follows0
  Votes2
  
  Suggestions

  Update suggestion: Can we get notifications of a full dustbin AFTER a run has finished?

  Love my two roborocks but something that I would love to see is a notification after the last run that the dustbin needs to be cleaned out, instead o…

  narutikli64 12/14/2020      14:42 134 2 2 2 points
• Comments12
  Views2K
  Follows0
  Votes2
  
  Support

  Brush stops on carpet but runs on hardwood floors?

  New owner of an S5 Max here and I've been generally happy. However, I've read in online forums complaints about the rotating brush on Roborock vacuum…

  TallerGal 10/19/2020      19:10 2K 12 2 2 points
• Comments2
  Views2.9K
  Follows0
  Votes0
  
  Discussion

  roborock app or MI home app

  hello to everyone what is the difference between those app?

  Danilenkob 09/07/2020      18:38 2.9K 2 0 0 points
• Comments5
  Views784
  Follows0
  Votes0
  
  Support

  S6 MaxV seems confused with latest firmware

  Hi, ive had the S6 MaxV for around 8 months now, and I’m very happy with it! It saved us for a lot of cat hair and litter sand all over the house and…

  Kenneth 11/28/2020      12:37 784 5 0 0 points
• Comments0
  Views267
  Follows0
  Votes0
  
  Support

  Can I run the S6 without mapping?

  Hi all, First time poster in this sub. My partner and I bought the S6 a couple months back on Prime Day, but haven’t gotten it out of the box yet. We…

  marikelis47 12/14/2020      14:24 267 0 0 0 points