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  error 10 problem

  Hi i own a roborock s5 last three months.It was working fine until last week.Since then my robot is suffering from ''error 10 disease'' .I use both t…

  mika 04/21/2020      10:02 2.7K 3 0 0 points
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  Error 14 - Battery error

  Hi, I bought a roborock s6 and I use it on a wet floor. Then I turn it and wash it with water in order to clean it. Well I realize that I did a big m…

  Husam 01/21/2020      19:06 2.7K 1 0 0 points
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  Spare Parts for my S4

  How can I order a spare filter or brush for my S4? Roborock support gave me the following link, but it does not have any spare parts for the S4. htt…

  Master AUTO 12/11/2019      14:59 2.6K 2 0 0 points
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  Is it possible to export map data to a new device of same model?

  For the purpose of the new device not having to relearn the floor

  Angelo 10/12/2020      18:36 2.6K 1 0 0 points
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  Can't divide rooms - Getting "failed" error

  I'm unable to divide my office or bathrooms. I keep getting a divide error. https://forum.roborock.com/uploads/954/1VLY9IEUP9KN.png

  Vic 12/02/2022      18:53 2.6K 1 0 0 points
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  Voice Pack

  I'd like to add on new voices and the voice pack is not in my app or settings and no way to upload or install a voice pack?

  Dano 12/30/2023      20:48 2.6K 0 0 0 points
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  T7 Pro outside China

  My friend bought me a T7 Pro robot. But I cannot connect it outside of China. Or let me know if there is any way that I can control it? What criteria…

  louisnguyen171 06/27/2020      10:20 2.6K 1 0 0 points
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  Roborock S5 firmware retore via USB port

  Hi, my Roborock S55 is 'hanging' and cannot reboot. WiFi is disabled; no connection with MI Home App. Reset or restore to default settings does not h…

  Dom 06/09/2020      19:47 2.6K 1 0 0 points
• Comments15
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  S5 Max Navigation Issue

  Hi, I encountered a navigation issue with my new S5 Max. There are 3 spots in my house where there are no obstacles but the robot always spin and go …

  Thieu 05/01/2020      08:30 2.6K 15 0 0 points
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  Battery life

  Is the main body (of roborock s6) supposed to stay always at the charging station? What are the best practices for the battery life? Thanks in advanc…

  SS_pt 01/29/2020      23:09 2.6K 4 0 0 points
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  Map issues with Roborock S5 max

  Hi, I bouth a new S5 max 2 months ago, and since then it has happened twice already that the roborck gets lost in somewhere after making it stop once…

  RMF 07/23/2020      13:52 2.6K 1 0 0 points
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  No Lights on Roborock S5

  My Roborock S5 is not working and shows up no light. It has just worked in the morning but in the evening I have realized that the light on dock was …

  SB 06/16/2020      16:55 2.6K 5 0 0 points
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  My S6 Pure Constantly saying filter blocked or wet when it’s not

  Hi there. Hoping to get some help. my series 6 pure is constantly saying the filter is blocked or wet even when it has a brand new filter in it. I’m …

  Anneliese 05/09/2022      13:20 2.6K 1 0 0 points
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  Room Divide " Fail"

  I have been using my S7 for several months. The map corrupted itself , for example, new wall across hallway. I deleted the house map, but now the p…

  freds 02/14/2022      02:24 2.6K 1 0 0 points
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  Why is filter blocked/wet all the time?

  I have a Roborock S7. Every time I use it, it says "filter is wet or blocked" even when I've just put in a new filter. How do I stop that? …

  zootsuiter 12/06/2023      16:42 2.5K 1 0 0 points