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  Softwareupdate and missing mopping-feature

  How do I use the mopping-feature? The button is missing in the app after the update.

  maar 03/09/2020      07:54 1.5K 3 0 0 points
• Comments3
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  Connection timed-out

  I recently bought a Roborock S5 after an extensive research on Robot vacuum cleaners. I am happy with my decision. I am facing an issue now. I was ab…

  Saleem 02/19/2020      10:26 1.5K 3 0 0 points
• Comments14
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  Roborock S6 shows as "Device Offline" on Roborock app

  Hi, I have a S6 but it shows as "Device Offline" on Roborock app. I can get it to work by resetting the wifi pairing by simultaneously pres…

  lyra 07/08/2021      18:59 1.5K 14 0 0 points
• Comments1
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  Ultra Dock (Auto Wash)

  I've had the new dock for a month now and love it until this week. Noticed a really bad odor coming from the dock/robot. Tracked down mostly to the…

  momo 09/21/2022      18:49 1.5K 1 0 0 points
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  Error 13

  My roborock s50, something error 13, when i put in docking. Even the i already cleaned the charging contact. It is become worse lately. How to fix i…

  Suryadi 01/17/2021      23:57 1.5K 2 0 0 points
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  S7 MaxV keeps going offline

  This is a great robot but it goes offline at least once a week and it takes several (5-10) tries to get it to reconnect. The robot WIFI just doesn't…

  bkr1969 01/19/2023      16:24 1.5K 1 0 0 points
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  Roborock S7 charging base has no power

  I went to start my vacuum and noticed it was off the charger and the app was saying the vacuum was disconnected. I was able to power the vacuum on an…

  The Cyrs 11/21/2023      16:41 1.5K 1 0 0 points
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  My Roborock S6 keep failing positioning and shows awkward movements

  Hi, my roborock S6 has been very flimsy these days. I have been tolerating the issue that the moving location of charging dock around the map, since …

  fellow 02/06/2022      16:07 1.5K 1 0 0 points
• Comments2
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  Error #8

  ROBOROCK S5max had etror#8 trouble. The unit is clean, no obstacle around, but it keep spinning in one spot and stop. It was purchased 2 month ago. O…

  Yatty 02/09/2021      12:44 1.5K 2 0 0 points
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  S5 Max Water Tank Pipe Problem

  Hi I just bought S5 Max 3 weeks ago, and I just notice today that the translucent pipe inside water tank not attached to the water hole, that's why e…

  Johan 04/23/2020      17:05 1.5K 2 0 0 points
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  S5 telling me filter is clogged or wet but the filter is brand new

  My Roborock has been telling me that my filter is clogged or wet but I literally just put a new one in straight out of the box. Is there another fil…

  Rick 08/01/2021      12:29 1.5K 2 0 0 points
• Comments1
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  How to get S5 Mi Home App Multi Floor Update?

  I've seen some people post that their app has updated to support Multi-Floors. A few questions... 1) Is the update compatible with all roborock mode…

  Atlantauser 07/08/2020      17:07 1.4K 1 0 0 points
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  battery error. Try again when the temperature returns to normal

  what should I do

  dataminer 08/14/2023      18:36 1.4K 2 0 0 points
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  Err 108 - Right wheel open circuit - QRevo

  Hello, QRevo keeps having this error. How can I fix it?

  Autumn 11/11/2023      20:17 1.4K 1 0 0 points
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  Mi Home app & Roborock S5 - settings menu missing from app after update

  Hi, Mi Home app has received bigger update during last few months. I noticed that GUI is a bit different and I can't find the Roborock S5 vacuum sett…

  m_____ 02/16/2023      09:16 1.4K 2 0 0 points