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  Dividing Room on Map

  I am in edit map mode, i select Edit room, then Divide. I am trying to divide this large GRAY region, but tapping in that area doesn't do anything. …

  Daggit 06/10/2020      22:02 685 2 0 0 points
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  Mapping Issue - Rooms Missed

  I have mapped the house with my new Roborock Q Revo and there seems to be one area that is cut off from the map. I attempted to do a zone clean wher…

  ttrm007 12/19/2023      20:18 684 0 0 0 points
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  S4 Wheel Module Replacement

  Does anyone know if wheel replacements are available for the S4? My left wheel is very difficult to move compared to the right one and I'm getting an…

  Billy 06/14/2023      15:37 684 1 0 0 points
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  Vacuum going backwards and getting stuck at walls

  Had my unit for 1.5 yrs. Used weekly. Two weeks ago it started to get stuck at walls and appears to be attempting to go backwards. I have cleaned all…

  ABC 10/17/2020      17:29 681 1 0 0 points
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  Roborock S7 cleaning solutions

  Has anyone used the shark Vacmop cleaning solution on the S7? I know it says anything besides water is harmful but I feel like it just doesn’t get th…

  ZhakirSetie 10/19/2021      10:11 680 1 0 0 points
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  Q7 Max Plus Leaving Dock By Itself

  Hello. I bought a Q7 Max Plus last week and i have a problem for last 2 days. Roborock leaving it's dock when i sleeping at night. When i wake up, i …

  WWAUSA 12/03/2022      06:46 679 2 0 0 points
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  S5 max seems lost, doesn't move, no map

  I've had my s5 max for 8 months and have had no issues. A few days ago it started acting funny and wasn't cleaning, it would say positioning and go i…

  Cass 11/16/2020      17:06 679 3 0 0 points
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  S7 MaxV Software Update

  I recently purchased the S7 MaxV and it says I have a software and voice update. I have tried both and neither one is successful. It just stays at 0%…

  Cozmopan 12/21/2022      12:43 678 1 0 0 points
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  Roborock S5 / Mapping issue - Rotating

  Hi, My Roborock S5 was not used for a while. So I decided to do a factory reset, upgrade firmware to last version (3.5.8_002034) and starts. Everyti…

  Duncan 04/06/2021      08:55 677 2 0 0 points
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  S5 Max Mop Misses edges

  Hi, just got the S5 Max and generally happy but noticed that when it mops my tiled kitchen floor it misses about a 15cm gap around the edge all the w…

  Ifflanb 06/12/2020      10:41 673 1 0 0 points
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  Discussion

  Cleaning under furniture

  Hi, I am thinking about buying Roborock S7 but I am worried about it cleaning under furniture - my whole kitchen and a few other pieces of furniture …

  linsChaho 08/19/2021      02:55 672 2 0 0 points
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  E4 cannot connect to WiFi

  Hi, I just bought E4, but cannot connect even find this device in Wi-Fi. We follow the instruction, add device, choose Wi-Fi , but the device does no…

  Sally 08/10/2020      16:15 672 1 0 0 points
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  S5 max offline

  Had s5 max for a month and today it shows “device offline”, so far I’ve tried: reset WiFi, reset Roborock, reinstalled the app, nothing works. Anythi…

  Mmmmi 12/20/2020      00:24 670 1 0 0 points
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  Roborock S5 max - talks continuously without reason

  The robot says that the mopping tank has been installed or removed regardless if the tank inserted or not. Mopping works, looks like the sensor is b…

  HeavyUser 01/03/2023      14:15 667 9 0 0 points
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  where can I get a discount code for one of your s7 mop/ vacuum

  Are there any place we can get a coupon discount for your S7 vacuum mop machine?

  GB 07/22/2021      18:42 665 2 0 0 points