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  Cleaning solution: is it safe for pets?

  Hello! we just started to use the mop feature & have the Roborock solution. Is this safe for dogs? What’s the best process to ensure it is safe. …

  Za 03/31/2023      23:19 418 1 0 0 points
• Comments10
  Views831
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  Roborock S50 Can't Power on, alway restart.

  I have a problem with my Roborock S50. The device cannot be started when the charger is not connected. When connected to the charger, the device sta…

  LEADER 09/26/2021      07:12 831 10 0 0 points
• Comments2
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  Roborock S4 Max spitting our chunks of hair

  Roborock S4 spits out big chunks of hair out even when dustbin is empty. I have tried cleaning brush, filter but no luck. I also have Roborock S5 and…

  Pam 03/01/2023      16:43 672 2 0 0 points
• Comments6
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  Is the S7 MaxV compatible with the Ultra Dock that comes with the S7 Pro Ultra?

  Just a simple question. I don't see why it shouldn't be, but I may be missing something. Thanks in advance

  BSBola 06/10/2023      03:44 1.1K 6 0 0 points
• Comments1
  Views114
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  Exact model # of S6 Pure

  How do I know exactly what model I have? I am looking to replace the main brush motor, I have what sold on Amazon as an S6 Pure. On Alixpress there i…

  SomeGuy 06/19/2023      17:38 114 1 0 0 points
• Comments10
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  Roborock and chairs with legs of steel pipes?

  Hi, New here and we are looking into buying a robotic vacuum cleaner and the S6 MaxV is on top of my list at the moment. But I'm a bit worried about …

  JohnBull 12/30/2020      21:51 1.9K 10 0 0 points
• Comments1
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  S4 Wheel Module Replacement

  Does anyone know if wheel replacements are available for the S4? My left wheel is very difficult to move compared to the right one and I'm getting an…

  Billy 06/14/2023      15:37 713 1 0 0 points
• Comments1
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  S7 max V stopped 4 seconds after starting schedule

  The Roborock S7 MaxV just stopped 4 seconds after it started. It just says "cleanup interrupted" and when I click on it to get more details…

  James 06/16/2023      05:01 1.2K 1 1 1 point
• Comments3
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  Roborock S7 MaxV Plus refuses to enter area within open-plan space

  I recently purchased a Roborock S7 MaxV Plus to clean a large (400 square meter) open-plan carpetted hall with very few obstacles (only the occasiona…

  Sohail 06/16/2023      17:37 527 3 0 0 points
• Comments3
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  Roborock S6 MaxV - Error 16 Robot tilted

  I getting a error message from the Robovacuum when it about to start release from the docking station and vacuum. The system keep on prompting robot …

  WT 06/04/2021      07:57 3.1K 3 0 0 points
• Comments1
  Views298
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  S7 max - positioning incorrect floor

  Before starting a clean cycle I will switch maps to the 2nd floor and set the vacuum on that level, but when I start the clean cycle it will begin po…

  Lilo & Matt 06/18/2023      20:52 298 1 0 0 points
• Comments3
  Views911
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  Any difference in obstacle avoidance between S8 Pro Ultra and S7 Max Ultra

  Hello, Is it correct that both S8 Pro Ultra and S7 Max Ultra use the same hardware sensors and the same software algorithm to detect and avoid obstac…

  MikeL- 06/08/2023      21:11 911 3 0 0 points
• Comments4
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  Extra Warranty

  On the extra warranty, what is LDS? There is a "vacuum warranty" which also covers LDS, and then there is "LDS" but it gives no d…

  ScottFL 05/31/2023      23:08 464 4 0 0 points
• Comments2
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  My Roborock s7 is not longer working

  yesterday after worked, robot back to the station and after load to 100% did not work again. 

  Efrain 06/11/2023      20:33 218 2 0 0 points
• Comments2
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  Auto empty dock has really high idle power consumption

  Hi, I have the Roborock S7 in combination with the auto empty dock. While monitoring the power consumption I noticed that the auto empty dock has a r…

  Kuiken 05/31/2023      10:04 1.2K 2 0 0 points

 

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