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• Comments2
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  No-Go Zones

  Is it possible to edit or modify NO-GO Zones on a map? I just want to make the zones I have already placed on the floor map smaller and move them som…

  Drew 09/26/2022      18:32 360 2 0 0 points
• Comments4
  Views468
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  Votes2
  
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  S7 MaxV software update

  I did a software update this morning before sending Rosie on her way. I am only commenting on the update. I now notice Rosie does not cover as thor…

  Colby.78 07/22/2022      15:24 468 4 2 2 points
• Comments12
  Views1.4K
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  Side brush stuck. No brush zones?

  My side brush gets stuck in my carpet and has gotten stuck in a floor vent in my carpet. The brush is virtually useless on carpet for most scenarios.…

  S1093 01/04/2022      02:49 1.4K 12 1 1 point
• Comments1
  Views1.6K
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  Ultra Dock (Auto Wash)

  I've had the new dock for a month now and love it until this week. Noticed a really bad odor coming from the dock/robot. Tracked down mostly to the…

  momo 09/21/2022      18:49 1.6K 1 0 0 points
• Comments1
  Views134
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  Roborock 6 Max gets lost

  Hi! We have a Roborock Max 6 bought in dec 2021. The robot worked well to like 2 weeks ago. And now it gets lost, if we order it to clean like in the…

  .dfjdlsfjsöldf 09/19/2022      18:04 134 1 0 0 points
• Comments2
  Views263
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  Roborock app will not connect to Google home

  I have searched and tried everything. I have restarted, restored to factory. Restarted router. Disconnected and recinnected to wifi. Unlinked fro…

  Surferjoe 09/18/2022      03:54 263 2 0 0 points
• Comments1
  Views176
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  Q5 and 220V

  Hi! Tell me, please, does Q5 model support 220V/50Hz? Thank you!

  serg499 09/19/2022      04:35 176 1 0 0 points
• Comments5
  Views52.5K
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  s5 MAX - Mopping - No Water coming out

  Bought it 2 weeks ago - Vacuum works great. Tried mopping today - No water coming out. Blow Air in - Water comes out from other hole Suck water from…

  dreamz 10/19/2020      01:35 52.5K + 5 0 0 points
• Comments1
  Views654
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  How to permanently disable "return to dock"?

  Just got the S7 and am overall very satisfied. However, I do not wish to use the "return to dock" feature. How do I permanently disable it?

  Alex 09/13/2022      03:38 654 1 0 0 points
• Comments2
  Views9.1K
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  Main brush issue

  Hello I am so annoyed with this error message. Need to babysit the whole time and keep pusing the start button. Error Message: Roborock S6: Main bru…

  MG 08/27/2022      20:04 9.1K 2 0 0 points
• Comments1
  Views1.1K
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  Won’t divide room

  I’ve been using Roborock S7 for about 5 months now, when I purchased it and it was mapping for the 1st time - it did split all the rooms and even ba…

  NadiaL 09/10/2022      22:41 1.1K 1 0 0 points
• Comments1
  Views320
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  S7Max can't find dock

  Just opened the S7Max - placed it a foot from the dock and it can't find it. What's the issue?

  Doan 09/07/2022      00:12 320 1 0 0 points
• Comments2
  Views3.5K
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  Roborock Q5 main brush

  I have had the unit almost 2 months now and love it, the only issue I am having is the vacuum main brush unit arbitrarily falls off at times. My gue…

  Randall 09/04/2022      13:15 3.5K 2 0 0 points
• Comments3
  Views3.4K
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  S7 - Separate Docking Station on each floor

  Can I put a second charging/dock station on a separate floor of the house? I saw a similar question for the S5, but wanted to make sure the answer ap…

  Rocky 11/20/2021      01:02 3.4K 3 0 0 points
• Comments1
  Views572
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  Roborock S7 MaxV - Cannot update firmware

  My app tells me there is a firmware update for the robot, but everytime I try, it starts downloading then immediately goes to "Download failed&q…

  Ross 09/02/2022      17:48 572 1 0 0 points