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  Firmware and Voice Update Failure

  https://forum.roborock.com/uploads/657/JZ3L8DP48CKM.jpeg

  Autumn 06/11/2022      23:05 490 4 0 0 points
• Comments3
  Views225
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  S6 MaxV - Mainbrush hard to turn - Anytime not just on carpet

  For the most part our S6 MaxV has done pretty well. About 2 months ago though, started having problems where the main brush was not rotating thus dir…

  WD69LD71 06/13/2022      00:14 225 3 0 0 points
• Comments12
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  Error 5 "Main Brush might be blocked

  I have had S6 for 3 days, Won't complete 1 run without brush error, We have new carpet, meduim pile, not shag or xtra deep. Brush is brand new no hai…

  Tomw8073 01/31/2020      02:57 9.7K 12 0 0 points
• Comments1
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  roborock s5 wont charge

  hi, is there a service center for roborock in Indonesia ? starting about 2 weeks ago, the by roborock s5 just wont charge. it would go into the charg…

  mf 06/18/2022      07:58 401 1 0 0 points
• Comments1
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  S7+ will not Charge

  Hello, My Robot keeps docking (says Charging with flashing Green Light) then backs off and goes back on. Then Says Error 13 charging error, clean co…

  Robert 06/13/2022      18:17 541 1 0 0 points
• Comments1
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  S4 MAX Dustbin Replacement

  Hi, Our dog got ahold of the dustbin for our S4 MAX. I've seen replacements on Amazon for S5 MAX, will this work in the S4 MAX? If not, can you r…

  Ray K 06/13/2022      14:04 479 1 0 0 points
• Comments4
  Views787
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  Room won’t divide [Video]

  my s5 max will map my house as one big giant room so I’m trying to divide but won’t allow me. Here’s a video https://youtube.com/shorts/4vgNbAPl5H8?…

  RC 06/09/2022      21:07 787 4 1 1 point
• Comments1
  Views423
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  Roborock S7 English Voice Pack Install Fails

  Roborock S7 English Voice Pack Install Fails. Happens on two different units.

  rbeauch 06/11/2022      23:46 423 1 1 1 point
• Comments1
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  I am not able to use "Divide Room"

  My problem is the dotted line is the same color as the room I want to divide, so I will never see when it changes from dotted to solid. How do I solv…

  PamVA 06/07/2022      06:57 231 1 0 0 points
• Comments4
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  Roborock app (or) plugin major operational bug

  I'm using the Roborock app for Android ver 3.2.18 (most recent in the Play Store) with the S7 + auto clean dock. firmware ver 02.15.00 . Since the UI…

  anonyless 04/24/2022      10:40 496 4 0 0 points
• Comments1
  Views319
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  E35 - I know it's old, but it doesn't work right

  Bought the E35 brand new in late 2020. We only ever used it once a week, and have not used it for the last 8-9 months because of an issue that poppe…

  JS 05/27/2022      15:39 319 1 0 0 points
• Comments1
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  Cleaning solution for S7 vmax

  Is there any cleaning solution to add on the dock for the ultra base station ? Thanks in advance

  Mask 05/20/2022      22:09 327 1 0 0 points
• Comments7
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  who's the official distributor for Roborock in Israel?

  specifically, i'm interested in getting the new S7 thanks

  anonyless 03/21/2021      12:21 1.5K 7 0 0 points
• Comments3
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  S7 MaxV Dustbin errors

  Over the past few days the vacuum randomly stops in the middle of a room and announces that the dust bin has been removed, a few seconds later it say…

  Underpaid IT 05/18/2022      15:13 825 3 0 0 points
• Comments3
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  S7 - Black Rug Problem

  Hi All, I am new here so please excuse me if this has been answered before. I have a predominantly black rug (picture attached) in my lounge room and…

  SiyonKart 09/11/2021      11:41 761 3 0 0 points