Roborock forum

Discussion List

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  Simple addition to the map editor

  Please give me a way to point on the map where I've moved the charging port. We rearranged a room, and when I put my Roborock S6MAX in the room, it d…

  DustyBot Owner 11/10/2022      22:04 218 0 0 0 points
• Comments1
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  3 floors, 1 base

  I'm considering buying an S7MaxV. I have a 3 story house. Will the vacuum unit work on all the floors.....even the two that do not have the base? D…

  Dayle 11/07/2022      15:01 212 1 0 0 points
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  S7+ Erratic behavior since firmware upgrade

  Hello, I have the S7+ and loved it prior to the last firmware update (v2.14.44). Since the update, my vacuum cleans erratically at best. It will go …

  Robert Price 01/28/2022      18:01 749 4 0 0 points
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  Deadspot in a Room

  Dear all, my new R7 leaves always a dead spot in a room where is just a plane floor with nothing but a mirror in the south of the pic. Maybe someone …

  Fabi682 11/05/2022      10:21 718 1 0 0 points
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  Need urgently following documents to ship and import Roborock S7 MaxV Ultra

  Dear Roborock Support Team, I’m writing you from Istanbul, Turkey. We write e-mails to the support@roborock.com and support@roborock-eu.com but could…

  Taylan 11/10/2022      01:48 179 0 0 0 points
• Comments2
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  Material Safety Data Sheet (MSDS) for Roborock S7 MaxV Ultra?

  Can anyone advise on how to get the Material Safety Data Sheet (MSDS) for Roborock S7 MaxV Ultra? DHL requires it to ship the product by air.

  D 09/10/2022      04:49 512 2 0 0 points
• Comments1
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  Suggestions

  Teeth on the underside of Roller case may be made of silicone in S-7 model

  Hi, I noticed that the teeth type extension on the under side of the Roller Casing is scratching the hard flooring surface (vinyl planks on mine). Th…

  Banjo 02/12/2022      09:40 202 1 1 1 point
• Comments4
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  Discussion

  No Go Sensors

  I need some no go sensors for my S7 Roborock to keep the vacuum from going places that I do not want it to go. iRobot has them and even the Shark has…

  LuLu65 03/22/2022      16:51 319 4 0 0 points
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  Roborock E25 vacuum stops in the middle of the floor

  Roborock E25 vacuum. It stops in the middle of the floor and I need to manually put it back on the charger. I think the battery needs replacement. Am…

  Ron 11/03/2022      08:07 245 1 0 0 points
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  Ran out of map

  I have a long and somewhat skinny house (let's say long in the east-west direction). I have set my S7 to map the main floor multiple times, starting…

  Optimizer 11/01/2022      21:12 217 1 0 0 points
• Comments3
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  Roborock s50 stop working when battery is on 70%

  Hi, Recently the robot stops working after the battery reaches 70 percent. It just turned off. I purchased a new battery and replaced it but the prob…

  divur1 10/24/2022      12:14 861 3 0 0 points
• Comments3
  Views275
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  Roborock app question

  Question about the roborock app. I have used it for years with my s6. Sometimes it lists on the main scren (with floor plan) how much time there is t…

  Eli 10/23/2022      03:12 275 3 0 0 points
• Comments2
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  Roborock S5max WILL NOT RE-connect to Wifi

  Has worked great for 18 months now. Lost Wi Fi once and with a little trouble I was able to reconnect. Now, it has lost the Wi Fi connection again …

  Charles 10/24/2022      14:18 213 2 0 0 points
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  When returning to the dock it will not empty the dust bin.

  I have an S7 Max Ultra, when completing a Vac & Mop cycle, it will not empty the dust bin. The Vacuum bag is not full and I have insured that th…

  Eddy 10/26/2022      17:41 805 1 0 0 points
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  Can't connect Roborock S7 to the wifi network

  Hey guys, almost giving up after trying to connect the robot to my wifi for several times. It starts well but fails at the end. Can anyone help me pl…

  CaioM 10/22/2022      14:34 340 1 0 0 points