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  How exactly can we redeem Ores?

  Hi, I messaged RR_deal for details regarding Ores, it has been a few days, but I still have not heard back from him/her. I want to know how exactly c…

  bz_crimson 10/09/2020      19:05 206 3 4 4 points
• Comments1
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  Every minute Error 5:Main Brush might be blocked. Remove and clean it

  Hi, we have Xiaowa C1 and even if we clean the main brush we got the same error "Main Brush might be blocked. Remove and clean it". We have…

  122mya 10/14/2020      11:23 664 1 0 0 points
• Comments2
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  S5 Max side brush gets stuck in carpet

  My S5 Max side brush gets stuck in carpet and the vacuum do not move after that. This carpet has dark blue and ivory color pattern at the edges. S5 M…

  sans 10/13/2020      14:52 919 2 1 1 point
• Comments0
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  Amazon prices UK

  The official roborock shop is selling the S5 max for £599 on amazon uk. There are several sellers offering the S5 max for under £400 - fulfilled by a…

  Vander 10/13/2020      21:58 171 0 0 0 points
• Comments1
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  Is it possible to export map data to a new device of same model?

  For the purpose of the new device not having to relearn the floor

  Angelo 10/12/2020      18:36 2.4K 1 0 0 points
• Comments5
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  Roborock S5 Max step down living room

  Hi, I have a single floor house, but it has a step up kitchen from my family room and a further step down to the living room. Will this require multi…

  Bharath 10/06/2020      02:59 656 5 0 0 points
• Comments13
  Views388
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  S6 MaxV appears offline/ not responding in Google home

  As per topic, my roborock S6 MaxV appears off line in google home. It used to be working fine. I tried to unlink my roborock account in google home …

  alex 08/29/2020      04:17 388 13 1 1 point
• Comments1
  Views697
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  Votes3
  
  Suggestions

  S5 max google home/alexa room cleanning commands

  It would be great if s5max or other model could support google assistant/alexa commands for room cleaning. Like: "hey google, tell roborock to c…

  Emtec 08/19/2020      18:38 697 1 3 3 points
• Comments1
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  Roborock S-5

  I really like this product but I need new parts: The original Main Brush The original Filter The original Brush Cover Please and thank you.

  KeddleBellz 10/10/2020      06:14 184 1 1 1 point
• Comments2
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  S5 wont start cleaning

  Hello my roborock was working fine until one day. When i click Clean on the app it doesn’t start the engine, just gives A message After a while charg…

  PolakoSzaf 10/09/2020      16:53 284 2 0 0 points
• Comments3
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  Roborock s6 maxv fail to connect

  I bought few roborock s6 maxv but one device fail to connect to either mi home or roborock app Already doing wifi reset and hard reset several time f…

  Ben 10/08/2020      00:20 446 3 0 0 points
• Comments2
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  My s6 pure roborock wont start

  My robot suddenly told me "failed to start. Restore factory settings. It will take 5 minutes" and keep telling me that. The device wont tur…

  Irnyp 10/07/2020      16:12 1.1K 2 0 0 points
• Comments1
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  Roborock s6 360 strange behavior: ram into objects

  Deal all, The robot starts to act strangely. The robot pushes forward and moves the chair when it bump into the chair. It doesn't not make the bump o…

  roboter360 10/07/2020      12:20 183 1 0 0 points
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  S5 OEM Replacement Parts

  Where in the US can I purchase OEM replacement parts in the US. In looking at the amazon site, many of the products report issues when buying replace…

  Canons900 01/03/2020      22:02 6K 3 0 0 points
• Comments2
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  RoboRock S5 Keeps saying "Charging"

  The vac has worked normally until just recently. It reports as 'off line' in the ap. When I put it on the charging base is just plays the tune and sa…

  CyprusGrump 10/03/2020      06:54 3K 2 0 0 points