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• Comments13
  Views713
  Follows2
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  Discussion

  When will the new version come?

  I have a S4 and it is good! Because I am moving into a new house, I need one more robot! I knew you have a newww version with the mop self-cleaning!!…

  Leody 11/11/2021      03:50 713 13 1 1 point
• Comments6
  Views685
  Follows0
  Votes1
  
  Suggestions

  "Go" predefined zone

  Dear Roborock support. There are a lot of people all around the world with carpets or places where two high contrast areas are detected by the vacuum…

  NikiBiki 06/23/2020      11:24 685 6 1 1 point
• Comments12
  Views679
  Follows1
  Votes1
  
  Suggestions

  roborock

  Hello All, I'm a huge fan of roborock products and I bought nearly anything of the latest products in a preorder. So with the roborock dyad and I nee…

  ShaniFrye 12/23/2021      22:02 679 12 1 1 point
• Comments4
  Views675
  Follows0
  Votes1
  
  Suggestions

  Change direction of mopping

  I love the device so far. I hope I don’t have issues I’m reading about. However it runs perpendicular to my wood flooring. Is there a way to have it …

  Perry 01/01/2023      21:16 675 4 1 1 point
• Comments3
  Views662
  Follows1
  Votes1
  
  Support

  Compatibility S8 and new Rock Dock for S8

  S8 out now without Base will be compatible with the Rock Dock for S8 when it will be released?

  adrycap 04/02/2023      19:21 662 3 1 1 point
• Comments6
  Views652
  Follows0
  Votes1
  
  Support

  S5 Max blinking LEDs brightly in the middle of the night, even though DND is on

  My S5 Max robot is located in the bedroom. I am very sensitive to light and need to sleep in a totally dark room. DND works great most of the time. B…

  TallerGal 07/31/2021      19:35 652 6 1 1 point
• Comments1
  Views649
  Follows0
  Votes1
  
  Suggestions

  No - Mop area with S7

  hello all, I have the S7 pro Ultra and the only problem we have is, even after the robot vacuums the room including carpets, it still moves over the …

  Erolcet 03/20/2023      11:29 649 1 1 1 point
• Comments2
  Views637
  Follows0
  Votes1
  
  News

  Announcement/Roborock Q5+, Simple Cleaning. Simpler Emptying.

  Dear Roborock fans, Meet Roborock Q5+, a new member in Roborock Q series. Compatibility with Auto-Empty Dock Pure is friendly to those reluctant to c…

  RR_News 04/22/2022      10:50 637 2 1 1 point
• Comments1
  Views633
  Follows0
  Votes1
  
  Support

  Roborock S7 cliff sensor error

  Hi, I keep experience cliff sensor error after using S7 for 5 months. I only use it on hardwood floor. I tried clean sensor, restart, move to differ…

  Teng 04/22/2022      08:02 633 1 1 1 point
• Comments1
  Views621
  Follows0
  Votes1
  
  Support

  Dock Location on Second Floor Map Moved by Itself

  Hi I've just had my S5Max this week. I updated to the latest firmware available 01.08.62. I'm using the iPhone Roborock App. I love it. The S5MAx is …

  Rocket 06/26/2020      10:42 621 1 1 1 point
• Comments2
  Views606
  Follows0
  Votes1
  
  Support

  No option to resume cleaning after low battery with multiple levels

  The dock for my S5 Max is on the first floor. That said I have a large basement obviously on a different level and got a low battery before cleaning…

  Ahwman 01/23/2021      14:49 606 2 1 1 point
• Comments3
  Views603
  Follows0
  Votes1
  
  Suggestions

  Be able to save a zone to add to schedule

  Would be nice to save a zone possibly with a name and be able to add zone to a schedule

  Grimm 12/17/2021      14:25 603 3 1 1 point
• Comments3
  Views599
  Follows0
  Votes1
  
  Support

  Deep Carpet Cleaning setting is not correct

  1) In vacuum-only mode, Deep Carpet Cleaning (DCC) will make the robot vacuum the carpet twice, GOOD. 2) In mop-only mode, DCC will cause the robot …

  X1 12/14/2023      18:56 599 3 1 1 point
• Comments0
  Views590
  Follows0
  Votes1
  
  Suggestions

  Allow the ability to export maps to a Cad format

  I have a RoboRock on every floor of my home and I love them. The LIDAR accuracy of the rooms has to be pretty high considering I've seen my Max avoid…

  RoboRob 09/21/2021      16:39 590 0 1 1 point
• Comments0
  Views588
  Follows0
  Votes1
  
  Discussion

  Differences between S4 MAX and S6 PURE?

  The new Roborock S4 Max seems to be exactly the robot vac that I've been looking for, based on the specs, plus it will have the benefit of being the …

  Quaker 11/03/2020      03:16 588 0 1 1 point