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  Side Brush ALWAYS Spinning even when docked and everything else is off

  I heard this might be a transistor that has failed. Looking for repair options, schematics, etc... Please advise. Thank you. Roborock S7 Vacuum

  Alex 02/26/2022      22:09 481 1 0 0 points
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  News

  Announcement--Roborock E5, Efficiency at your Fingertips

  Meet all-new Roborock E5---ideally adding to a family OpticEye™, dual gyroscopes, and precision internal mapping create effective and efficient clean…

  RR_News 07/06/2021      08:46 480 0 0 0 points
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  S7 MAXV ULTRA Docking Station

  Hi, this may sound as a silly question but I really don't know the answer. I have recently purchased the s7 maxv ultra and now I am in the process of…

  Nuuk 08/20/2022      17:45 479 1 0 0 points
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  Promotion

  The Best Deal of Roborock S5 Robot Vacuum and Mop

  Hello guys, Our Roborock S5 Robot Vacuum and Mop is with deal for $399.99 in both Black and Rose Gold. Authentic products from ROBOROCK TECHNOLOGY C…

  RR_Deal 01/14/2020      03:24 479 0 0 0 points
• Comments6
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  S6 MAXV: Multi-cycles for zoned cleaning is not working

  I have Galaxy Note10+ with latest Roborock ap and firmware on the S6 MAXV I wanted to spot clean an area several times as there was a tea stain on t…

  Mark 12/12/2020      10:14 478 6 0 0 points
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  Will S5 support Multi Floors for sure?

  Hi Roborock Support Team, I just bought S5 a couple days ago and seem love it. However, I have two floors in my apartment and realized it doesn't sup…

  Max H 06/14/2020      16:03 477 1 0 0 points
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  Invisible wall?

  ok, so I’m sure there’s an easy solution, but I can’t for the life of me figure out how to install an invisible wall and my vacuum keeps getting stuc…

  Kellie 01/03/2020      17:58 477 1 0 0 points
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  Roborock S4 has gone crazy

  I was very happy with its performance for many months but my S4 is no longer working right. As soon as it leaves the dock for cleaning it exhibits v…

  ThunderD 07/27/2020      17:40 476 7 0 0 points
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  Mapping colors

  My Q5+ started its mapping. Every room is blue, except for a green and an orange room. Robot did not go into the orange area to map it. Any suggestio…

  franker 10/14/2022      17:09 475 1 0 0 points
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  Roborock dyad u10 Error E7

  Hi, I have the error E7, the vacuum works for 1 minutes and then stops with this errror, i reset the machine 5 times like roborock tell me, and the p…

  Daniel 10/01/2023      08:31 473 2 0 0 points
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  Discussion

  S5 Max Water Tank Defect

  I have a defect water tank S5 Max, the pipe inside water tank come off and not attach to the water hole, anyway I can fix this or do I need to buy ne…

  Johan 04/24/2020      04:31 471 2 0 0 points
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  Roborock s8 roborock s8 pro ultra ( Charge before first use )

  Hello. Do I need to charge it before first use? If it needs to be charged, how many minutes does it take to charge?

  Sabotaj06 09/09/2023      10:08 469 1 0 0 points
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  actualizacion de firmware

  Tengo un S5 max y trato de actualizar el firmware, ya que me indica que hay una versión disponible, pero al presionar actualizar ahora, me arroja err…

  dani 07/24/2020      00:54 469 1 0 0 points
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  2 Wifi Home networks // S5M

  Hello, We have 2 wifi networks under same router at home since. Hence, when robot is out of reach from the wifi it cannot respond. Is there a way I c…

  Tom 08/01/2020      12:30 467 4 0 0 points
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  Map

  My S5 don’t save map anymore.  I Have already clear the cache of the app; power off the vacuum (long holding the power button); put the vacuum on the…

  Diana 02/23/2020      20:45 466 4 0 0 points