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• Comments3
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  S5 max seems lost, doesn't move, no map

  I've had my s5 max for 8 months and have had no issues. A few days ago it started acting funny and wasn't cleaning, it would say positioning and go i…

  Cass 11/16/2020      17:09 157 3 0 0 points
• Comments12
  Views2.2K
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  Brush stops on carpet but runs on hardwood floors?

  New owner of an S5 Max here and I've been generally happy. However, I've read in online forums complaints about the rotating brush on Roborock vacuum…

  TallerGal 10/19/2020      19:10 2.2K 12 2 2 points
• Comments5
  Views849
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  S6 MaxV seems confused with latest firmware

  Hi, ive had the S6 MaxV for around 8 months now, and I’m very happy with it! It saved us for a lot of cat hair and litter sand all over the house and…

  Kenneth 11/28/2020      12:37 849 5 0 0 points
• Comments0
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  Can I run the S6 without mapping?

  Hi all, First time poster in this sub. My partner and I bought the S6 a couple months back on Prime Day, but haven’t gotten it out of the box yet. We…

  marikelis47 12/14/2020      14:24 292 0 0 0 points
• Comments1
  Views529
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  S5 Max: Moving to trash before docking and without dustbin installed?

  Hi! I’m happy with the vacuum overall, just a few nuisances I think should be fixable somehow: My dock is hidden out of sight under my bed: 1) So aft…

  hulerml 12/09/2020      15:36 529 1 1 1 point
• Comments2
  Views2.2K
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  Device offline

  Hello, I have had my roborock S5 max for 1 week, however it has become offline for three days. I reset it multiple times and also tried to change the…

  Müge 12/09/2020      16:10 2.2K 2 0 0 points
• Comments2
  Views845
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  Roborock S6 Pure - Mapping issues?

  Hi all, I’ve had a Roborock S6 Pure for about a month now and apart from repeated, unexplainable “Device Offline“ / wifi connectivity issues, it’s be…

  limbskars94 12/09/2020      12:41 845 2 0 0 points
• Comments15
  Views2.6K
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  S5 Max Navigation Issue

  Hi, I encountered a navigation issue with my new S5 Max. There are 3 spots in my house where there are no obstacles but the robot always spin and go …

  Thieu 05/01/2020      08:30 2.6K 15 0 0 points
• Comments10
  Views545
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  S5Max Navigation Issues

  Hi there I have a S5Max and lately it's having navigation issues. It's constantly deviating from inexisting obstacles and it loses a lot of time and…

  Guiler 11/30/2020      11:38 545 10 0 0 points
• Comments3
  Views530
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  S5 Max Firmware 01.10.26 Problem with Mopping

  Hi RR, after using this latest FW, there is a problem with the mopping, the robot running with abnormal path. I had did all this steps to fix and fig…

  Johan 12/03/2020      13:11 530 3 0 0 points
• Comments1
  Views1.3K
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  Error 14

  My Roborock S5 started to give error 14 after less than a year use. What should I do? How can I request warranty to fix this?

  Nima 12/07/2020      18:46 1.3K 1 0 0 points
• Comments1
  Views299
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  S6 No Mop Area

  Does the machine know when to stop mopping (i.e. on rugs or rooms with multiple rugs). Or does that have to be specified somewhere? I would like to l…

  Kaylix 12/07/2020      00:15 299 1 0 0 points
• Comments1
  Views377
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  New S6 Question

  I have setup my device and it cleaned a large portion of my house then returned to the dock to charge. Will it automatically return to the last spot …

  Kaylix 12/04/2020      23:36 377 1 0 0 points
• Comments6
  Views330
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  Device offline

  Hi, Its been a month exactly that I purchased roborock s6 maxv , it was working fine for couple of times and now the device is offline in my app. I t…

  Rds 11/20/2020      00:48 330 6 0 0 points
• Comments5
  Views7.3K
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  Map Not Loading Roborock S5

  Hi. I have a Roborock S5 and an S6 that are cleaning the same single story house. The S5 for some reason gets frozen trying to load its map onto th…

  robosam 09/11/2020      21:56 7.3K 5 0 0 points

 

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