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  Where is E4 app

  I went on your website its advertised e4 can be controlled with an app but the app on google play does not support this model

  Arakakibot 05/30/2020      22:52 191 1 0 0 points
• Comments5
  Views1K
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  S5 Max gets lost when returning to dock

  Hello, After the latest firmware update, I find that the robot starts to randomly wander around after announcing that cleaning is complete and that i…

  VacuumMonk 05/24/2020      02:37 1K 5 0 0 points
• Comments3
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  Spot cleaning: add 3.0 m x 3.0 m and 6.0 m x 6.0 m for bigger area?

  I am using Spot cleaning a lot, however quite often the 1.5 m x 1.5 m seems too small. Would it be possible to add options: 3.0 m x 3.0 m 6.0 m x 6…

  Danijel 05/27/2020      10:50 252 3 0 0 points
• Comments7
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  Roborock S5 - white light of death

  Hi, the On/Off Button started blinking very fast with red light while my Roborock S55 ws in the dock. Once I tried to turn it off it started blinking…

  Dom 05/21/2020      07:51 9.7K 7 0 0 points
• Comments6
  Views2.9K
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  How-To -- Multi Floor

  We received the firmware update to support multiple floors, and that the vacuum automatically detects which floor it is on. Well, I put the vacuum on…

  Debtoine 05/10/2020      15:58 2.9K 6 1 1 point
• Comments2
  Views2K
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  Turn off

  Hi. Can the S5 Max be turned off when its not in use? For example if I leave the house for a few days.

  Bogdan 05/28/2020      16:17 2K 2 0 0 points
• Comments1
  Views467
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  Can I buy a second docking station for 2nd floor?

  I would like to buy second docking station so that I don't have to carry the dock to my 2nd floor. I is possible to buy second docking station?

  Danijel 05/27/2020      10:33 467 1 0 0 points
• Comments1
  Views155
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  Where to see my suggestion status?

  I have submitted a few enhancement suggestions for the software: where can I see the status of this topics?

  Danijel 05/27/2020      10:44 155 1 0 0 points
• Comments1
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  Multi-floor maps, multiple docks?

  With the new firmware and multi-floor maps, do I need one docking station per floor for this to work?

  oysteili 05/27/2020      10:08 395 1 0 0 points
• Comments5
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  is there an issue with your server right now?

  27-may 11am IST , when I enter the robot via the Roborock app, I get "loading map" spinning and nothing else. app and robot were working fi…

  anonyless 05/27/2020      08:17 2.4K 5 0 0 points
• Comments2
  Views1.6K
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  Roborock S6 Pure Doesn't Connect to Wifi

  I just started using the Roborock S6 Pure tonight. It works great so far except we couldn't figure out how to connect it to our wifi. We have an Asus…

  chria5000 05/28/2020      00:46 1.6K 2 0 0 points
• Comments12
  Views893
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  Issues since Firmware 01.07.80

  Hello - since updating to the new firmware 01.07.80 a few days ago I've had issues with the bot not knowing where the dock is after cleaning rooms. O…

  djr 05/17/2020      19:35 893 12 0 0 points
• Comments4
  Views264
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  S5 Max

  He Hello I ordered my S5Max today ! After a long doubt between the S5 Max and the S6, it has become the S5 Max because moping is important to me ! n…

  Philippe C 05/25/2020      15:03 264 4 0 0 points
• Comments0
  Views818
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  Votes3
  
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  Support in Europe

  When will Europe have an official Roborock site and support? And by Europe I mean all of EU.

  Bogdan 05/26/2020      21:15 818 0 3 3 points
• Comments2
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  Roborock 1

  I bought an initial roborock 1 from gearbest and liked it so much I ended buying 3 more for different locations (though I havent used 2 yet). I am ge…

  TA 05/23/2020      09:52 163 2 0 0 points