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  Worse performance of the carpet mode function

  On latest fw i noticed worse performance of the carpet mode function.  The vacuum cleaner start the maximum power after entering the carpet, but im…

  VANT 06/10/2020      00:10 653 4 0 0 points
• Comments1
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  Lines on the floor

  When we use the mobbing function on our Roborock S6 we get lines on our floor. It looks like the mob doesn't stay wet enough while in use. Already cl…

  Kristof 06/12/2020      15:04 1.4K 1 0 0 points
• Comments2
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  Shaggy carpet with 3 cm strings

  https://forum.roborock.com/uploads/209/NWQM8NA26Y8L.jpeg i have a shaggy carpet with strings that are 3 cm when pulled straight. can S5 Max or S6 va…

  Ron 06/09/2020      20:27 1.7K 2 0 0 points
• Comments1
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  Roborock S5 firmware retore via USB port

  Hi, my Roborock S55 is 'hanging' and cannot reboot. WiFi is disabled; no connection with MI Home App. Reset or restore to default settings does not h…

  Dom 06/09/2020      19:47 2.6K 1 0 0 points
• Comments3
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  Defect on Xiaomi RoboRock S50

  Dear Roborock-Team, I selected USA as resident, although I am in Germany, since Germany or something in Europe was not listed in the registration pro…

  Stella 06/09/2020      16:43 2.4K 3 0 0 points
• Comments2
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  Dividing Room on Map

  I am in edit map mode, i select Edit room, then Divide. I am trying to divide this large GRAY region, but tapping in that area doesn't do anything. …

  Daggit 06/10/2020      22:02 696 2 0 0 points
• Comments9
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  S5 Max is determined to access and jump off the balcony

  Hi Team Roborock, I'm very pleased with my S5 Max, however the latest firmware (01.07.80) has made me lose all confidence in my robot. It has basical…

  H 05/27/2020      09:01 1.8K 9 0 0 points
• Comments1
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  Rubber corner feet on S5

  Hello, I've had my S5 since March of this year. The rubber corner foot has split at the ends and is tangling in my carpet nap. How do I go about gett…

  Mike 06/08/2020      18:47 145 1 0 0 points
• Comments1
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  dustruffle seems to be an insurmountable obstacle

  It isn't even all the way to the floor but "Pat" won't go under the guest room bed unless I pin up the dust ruffle.

  marty 06/07/2020      19:46 268 1 0 0 points
• Comments1
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  S5 Is Stuck Offline

  Hi- I have a new S5 that worked fine for months now it is suddenly stuck offline. There are no issues with the WiFi. Please let me know how to fix!

  Devin 06/07/2020      23:33 192 1 0 0 points
• Comments3
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  Main Wheel on Robot 360 S6 fell off

  one of the wheels on the main wheel fell off. The wheel that sits in the main compartment is fine. The other however is not wanting to sit in and sna…

  M1amigirl 06/04/2020      15:15 361 3 0 0 points
• Comments3
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  Roborock S6 Mi Home App Stuck Loading Map

  Hi, My Roborock S6 Mi Home App is stuck on the "Loading Map" mode. Also, none of the cleaning history maps appear. This began when I tried …

  Darren 05/31/2020      23:42 2.5K 3 0 0 points
• Comments1
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  Power Supply

  My wife loves her vac. We have the S5. We purchased it in December, through Amazon, and now it won't charge. It's like the charger failed. I need…

  I'm_Rick_Hayes 06/03/2020      20:44 314 1 0 0 points
• Comments3
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  Roborock S5 and Vaccum Modes after FW 3.5.7_002008

  Hi! After upgrade to latest FW I cannot find Vaccm Modes in the app (Turbo, Normal, Silent). A new option, Gentle mode, has been added, but does not …

  Bjarte 03/14/2020      11:13 773 3 0 0 points
• Comments9
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  S5 Max second charging dock

  Hi S5 Max is a great product and now with the new updated firmware that supports multilevel cleaning this is now my number two household cleaning pro…

  MikaelM 04/28/2020      09:14 5.1K 9 1 1 point

 

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