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  Support in Europe

  When will Europe have an official Roborock site and support? And by Europe I mean all of EU.

  Bogdan 05/26/2020      21:15 774 0 3 3 points
• Comments2
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  Roborock 1

  I bought an initial roborock 1 from gearbest and liked it so much I ended buying 3 more for different locations (though I havent used 2 yet). I am ge…

  TA 05/23/2020      09:52 139 2 0 0 points
• Comments3
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  Max duration of mopping, precision water release and avoid carpet

  I am planning to buy my first Roborock. I am debating between the s5,s6,s6 pure or waiting for s6 maxV. Vacuum seems pretty similar, so for my 2400 s…

  venexiano 05/24/2020      19:23 431 3 0 0 points
• Comments1
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  S50 Firmware

  I have a Roborock S50 and I just updated the firmware. I was under the impression that this should enable multi floor / map support, but I still can…

  m1cr0ch1p 05/26/2020      07:16 240 1 0 0 points
• Comments6
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  Cleaning products for moping

  Hello. Is it ok to put cleaning products with the water inside the tank for moping? Thanks a lot

  Lorena BB 03/26/2020      11:36 525 6 0 0 points
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  Firmware 3.5.8_0780 roborock s5 max

  Hello. After updating to firmware 3.5.8_0780, the vacuum cleaner began to clean poorly, how can I return to the previous firmware?

  Rustique 05/24/2020      13:26 3.7K 1 0 0 points
• Comments1
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  Vacuum and mop simultaneously?

  I have been separating the tasks (I'll vacuum 3x/wk then mop). Can I do both at the same time and not run it 4x/wk, or do you have to do them separat…

  thaKing 05/24/2020      20:58 449 1 0 0 points
• Comments2
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  S5 Not Working

  My S5 that I purchased last year is not working. When I run it, it just says "Positioning" repeatedly and doesn't go anywhere. I cleaned ou…

  RVD26 05/22/2020      14:48 197 2 0 0 points
• Comments5
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  Shortage of Accessories

  Seems like there is a shortage of Roborock OEM accessories, (side brush, main bruch, filters, etc), for my S5 Max (or pretty much any model), on Amaz…

  Brian O 05/20/2020      14:56 453 5 1 1 point
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  S5 Max getting stuck with chair leg

  I have a problem woth S5 Max getting stuck on my chair leg. It seems the leg isnt high enough for it to detect as obstacle and not low enougj for the…

  icyblu 05/18/2020      12:25 1.5K 3 0 0 points
• Comments1
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  Charging Dock and Parts

  1. I have a S6 Pure if i want to do multiple floor cleaning i.e upstairs, do I need to bring the charging dock upstairs? 2. Are S6 hepa filter and …

  Robfan 05/16/2020      01:26 228 1 0 0 points
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  Square feet

  How many square feet can S6 and S5 Max for moping?

  L2K 05/16/2020      05:09 372 1 0 0 points
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  Roborock S5 Max Replacement Water Tank Leak

  Anyone know where I can get a replacement for the watertank on S5 Max? Mine is leaking and won't hold water. I just bought it a few months ago.

  AJ 05/17/2020      00:15 639 1 0 0 points
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  Roborock/ Mi home app keeps showing loading maps..

  Hi there - My app keeps showing loading map.. Can someone please help?

  Deepam 05/17/2020      04:58 1.4K 1 0 0 points
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  Turn off the brush

  We have an S4 an would like to turn the brush off when the vacuum goes into certain rooms since the floors were recently refinished and they do not r…

  WickDirt 05/17/2020      21:46 601 1 0 0 points