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  Unable to see the "Agree" button on the User Agreement/Privacy Policy popup on Android

  Environment: Moto x4, Android 9 (PPWS29.69-39-6-5) App version V1.2.26 Steps to repro: install app Connect to Roborock Connect to wifi Tap on "…

  JackGreylock 02/21/2020      23:02 1.7K 9 1 1 point
• Comments5
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  do any Roborock model have the Y-Mopping pattern

  I think that is the best way to clean the floor. The Viomi models have this function, but the roborock models have a better suction and wall detector…

  super_bros9 05/11/2020      08:28 1.3K 5 2 2 points
• Comments3
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  Cannot connect S5 Max with Roborock app

  https://forum.roborock.com/uploads/222/7VHDY9BBT76V.png It stuck at this step. Robot cannot connect to Wifi (2.4Ghz). But when I use Mi home app. It …

  Tita 05/09/2020      06:42 868 3 0 0 points
• Comments4
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  Roborock S5 software upgrade

  Hi, I've been hearing rumors that S5 model will be discontinued. I just got mine (it's on its way) and I was wondering if the rumors are true. I have…

  Shanis 05/01/2020      01:39 747 4 0 0 points
• Comments1
  Views10.7K
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  Clean sensors notification

  I have a Roborock s4 which I've had since January. It's great. But now it gives me a notification to clean the sensors every time it returns to dock …

  Zena 05/10/2020      02:30 10.7K + 1 0 0 points
• Comments6
  Views559
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  Roborock S50 cleaning routes

  https://forum.roborock.com/uploads/152/K3YY4S3VWMOU.jpg https://forum.roborock.com/uploads/638/6CSVGO4FJVPF.jpg Hello! I got a quick question. I’ve u…

  Vali 05/06/2020      08:02 559 6 0 0 points
• Comments2
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  Roborock S5 - won't update

  I have just bought a Roborock S5. The Vacuum added over Wi-Fi no problem but then insists I must update. However it will not update. Google suggested…

  Mikepegg 05/06/2020      17:43 237 2 0 0 points
• Comments1
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  Where to buy a replacement battery?

  Hello! One of our S5’s is in need of a replacement battery. The one I purchased off of Amazon is no longer available. Is there another place to order…

  Numes0219 05/05/2020      02:23 1.5K 1 0 0 points
• Comments1
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  S5 max could not be added to google Assistant

  Hello there, I tried adding my s5max to google Assistant but is not working. I am stuck where it’s connecting the roborock app with google home. Duri…

  Cooldude 05/02/2020      08:12 293 1 1 1 point
• Comments1
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  Roborock s5

  Does anyone know how to change mopping direction from east to west Instead north to south, I’d rather it go same direction with my hardwood floor lay…

  Pat 04/30/2020      19:26 422 1 0 0 points
• Comments3
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  Cleaner product for S5max

  Hi! I just recently purchased an S5Max. We are really happy with it except for the fact you can only mop with water. To me that’s not really cleaning…

  Carol 04/26/2020      01:00 1.4K 3 0 0 points
• Comments3
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  S5 not updating

  I recently had to reset our S5 because the map wasn't loading right and now it will not finish updating. Any suggestions?

  Jellybean 04/24/2020      23:46 1.8K 3 0 0 points
• Comments9
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  Having trouble with thresholds

  Hello. I've had an S5 since December, and I love it. Thank you so much for putting out a great product. I've had trouble with it starting March 4th w…

  RoboUser 04/23/2020      15:51 1.8K 9 0 0 points
• Comments3
  Views278
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  Vacuum & Mop Under the SOFA ( S5 MAX )

  Hi , My S5 Max not able to detect the map or clean under the sofa , can i know why ?

  NaVinZa 04/20/2020      03:07 278 3 0 0 points
• Comments3
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  error 10 problem

  Hi i own a roborock s5 last three months.It was working fine until last week.Since then my robot is suffering from ''error 10 disease'' .I use both t…

  mika 04/21/2020      10:02 2.8K 3 0 0 points