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Discussion List

• Comments1
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  Map saved mode (BETA) not possible to enable

  hello, my roborock can't save the map and each time it's starting all over again..From the beginning this function- saving the map is unavalable. It …

  kremika 01/18/2020      09:42 2.7K 1 1 1 point
• Comments3
  Views773
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  Roborock S5 Max - Parts Compatibility

  Hi, I would like to know if the parts of roborock S6 are compatible with roborock S5 Max, do you have a compatibility list for the S5 Max? Where can …

  Luis Silva 01/17/2020      09:45 773 3 0 0 points
• Comments2
  Views1.6K
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  Cannot Edit Map, or delete map, or disable "Map saved mode (Beta)"

  Hi All, I have a S4 and I've been loving it, but today I went to a edit room definition to account for some moved furniture, and it let me just fine…

  Hunter 01/16/2020      01:38 1.6K 2 1 1 point
• Comments4
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  The Roborock S5 will not connect to network

  Hi! I just got my new roborock, and I want to connect it to my WIFI, but it just makes a time out... I’ve downloaded the app to both a android Phoeni…

  Finn 01/14/2020      19:37 1.8K 4 0 0 points
• Comments1
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  Multiple docking stations

  Can the S5 be used with multiple docking stations ? ie one on the upper floor & one downstairs ?

  gunnar 01/13/2020      11:06 1.3K 1 0 0 points
• Comments1
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  S4 Side brush causing errors.

  Hi, This is my 4th Roborock vacuum. I have 3 S5's and now this new S4. The problem is straight out of the box the S4 will not operate on carpet w…

  Brian 01/12/2020      20:54 253 1 0 0 points
• Comments1
  Views464
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  Roborock S5 -multifloor ?

  Are there any plans for multifloor support for the S5 ?

  gunnar 01/13/2020      07:39 464 1 3 3 points
• Comments2
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  E25 Vacuum lost WIFI connection permanently

  Hi, I have the E25 vacuum, which I loved until a few months ago. One day I noticed the vacuum was not running on the schedule I had set. I went into …

  CJG800 01/09/2020      13:30 405 2 0 0 points
• Comments3
  Views231
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  S4 Error 2

  Received S4 yesterday from Amazon. Within 2 minutes of turning it on, it would give an Error 2, clean bumper error. Nothing restricting the bumper, c…

  S4Error 01/07/2020      19:11 231 3 0 0 points
• Comments3
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  Roborock e20 - tell robot to clean a specific room?

  I just recently got the Roborock e20 and really like it. I'm using the Mi Home app, and I'm wondering how I can tell it to clean a specific room (exa…

  mynameisjonas 01/07/2020      00:32 231 3 0 0 points
• Comments1
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  S5 Max No Mopping Zone Issue

  Dear RR, I have had my S5 Max now for about a month and love it! Thank you for providing such a great product at an attainable price. However I have …

  CHS5Max 01/07/2020      04:34 2K 1 1 1 point
• Comments3
  Views2.1K
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  Difficulty Editing Rooms

  I have an S6. I use an android phone with the Roborock App and my wife uses and Iphone with the Roborock app. Between us we're unable to divide rooms…

  jimk 01/06/2020      01:41 2.1K 3 0 0 points
• Comments1
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  E35 - Mopping exlusions

  Is it possible to exclude specific rooms that are carpeted from being mopped with the E35? I still want them vacuumed, so putting up virtual wall wil…

  Dunkman65 01/06/2020      13:41 169 1 0 0 points
• Comments1
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  Invisible wall?

  ok, so I’m sure there’s an easy solution, but I can’t for the life of me figure out how to install an invisible wall and my vacuum keeps getting stuc…

  Kellie 01/03/2020      17:58 511 1 0 0 points
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  Best way to clean kitchen?

  My S5 cannot get over a bump that leads into the kitchen. It’s on the same floor, but sees the bump as a wall (although the mapping shows its open sp…

  dsalvetti 01/04/2020      01:04 182 1 0 0 points