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  E25 dead doesn’t even turn ON

  Hey Roborock, my E25 (which I loved) suddenly stopped working! I found it completely dead on his dock last night and it won’t turn ON or charge! What…

  Alex 12/11/2019      12:56 159 1 0 0 points
• Comments2
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  Spare Parts for my S4

  How can I order a spare filter or brush for my S4? Roborock support gave me the following link, but it does not have any spare parts for the S4. htt…

  Master AUTO 12/11/2019      14:59 2.6K 2 0 0 points
• Comments1
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  E35 won't connect to Mi app

  Hi there, I cannot get my new E35 connected in the Mi home app. I am using an Android, (Motorola G6 plus), and it always times out. I've got everythi…

  Mel 12/11/2019      20:15 1.8K 1 0 0 points
• Comments1
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  error 11 wont go away

  got s5 new from amazon. after using for 3 days, error 11 strong magnetic fields shows up and the bot is no longer working. try to do factory reset …

  Richard 12/12/2019      05:00 1.1K 1 0 0 points
• Comments1
  Views691
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  Auto-Resume

  We just got our Roborock E-25 yesterday and are loving it. The one question I had is how to set-up auto-resume? Our main floor is rather large, so it…

  robofan 12/10/2019      15:16 691 1 0 0 points
• Comments6
  Views775
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  Room selection in MI App

  I have the S55 and the Roborock is not supported yet. So I need to use the MI App. how can use room selection in the app?

  Jamesdean 12/05/2019      22:35 775 6 0 0 points
• Comments3
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  Roborock s6 notifications

  Have never received notifications regarding vacuuming status, e.g. job complete, errors, etc on my Galaxy s8 using the mi Home app. Any suggestions? …

  Eli 12/06/2019      02:33 511 3 0 0 points
• Comments1
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  Not cleaning the whole room

  Hi just got the s5, it starts cleaning an mapping and map shows whole room but it only ends up cleaning a smaller area not the whole room? Any way to…

  BK 12/05/2019      17:57 837 1 0 0 points
• Comments1
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  Question on rooms

  I have the E35. I just got it. I can’t figure out how to have it clean on different levels and rooms. Is there a way to have it go in one room and ke…

  Urban 12/06/2019      15:47 280 1 1 1 point
• Comments1
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  How do I register my product

  There's no way to register the product. How do I get 25% off accessories if I can't register?

  Who 12/08/2019      01:25 324 1 1 1 point
• Comments1
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  Set direction of cleaning

  Only one complaint so far of my S5, I can not set the direction of the cleaning lines. With the mop on the hardwood, going perpendicular to the hard…

  Thom 12/08/2019      14:53 807 1 0 0 points
• Comments1
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  Rocorock S55 no map

  Hello For a long time now, the map cannot load :( How can i get it to work? Read somewhere that changing region to china mainland would help. …

  wnik 12/09/2019      12:21 303 1 0 0 points
• Comments1
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  Filter Roborock S4

  What is the capacity of filter HEPA on the Roborock S4? I know that there are many type with different retention: E10 - E11 - E12 -H13 - H14 Thank yo…

  cos75 11/29/2019      11:11 334 1 0 0 points
• Comments1
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  Soap in the water tank

  I have the Roborock S6 vacuum cleaner. I wanted to know if soap can be put in his water tank and if so what kind of soap is recommended?

  nurit 12/01/2019      08:33 22.1K + 1 0 0 points
• Comments1
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  Does saving the map lower back time?

  Just purchased the S4. So far, so great. Wondering if there's any efficiency gained in using the saved map vs having it map every time? We have some …

  Dave27 12/02/2019      03:28 301 1 0 0 points