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  Invisible wall?

  ok, so I’m sure there’s an easy solution, but I can’t for the life of me figure out how to install an invisible wall and my vacuum keeps getting stuc…

  Kellie 01/03/2020      17:58 488 1 0 0 points
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  Best way to clean kitchen?

  My S5 cannot get over a bump that leads into the kitchen. It’s on the same floor, but sees the bump as a wall (although the mapping shows its open sp…

  dsalvetti 01/04/2020      01:04 175 1 0 0 points
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  Beeping sound

  I have the S5 since a month. Since the last week it makes a beeping sound when it is cleaning. Sounss like the wheel is making the noise. many sugge…

  Jamesdean 01/04/2020      09:13 1.6K 2 0 0 points
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  connecting my Roborock s6 to Mi Home App

  After 3 days of trying, I've concluded that I am not able to do it. There is no support line to call and no manual to be found on line. If the prod…

  MonikaC 01/04/2020      23:20 184 1 0 0 points
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  Does the Roborock S5 require Wifi through the entire house?

  Our wifi coverage is poor in part of the house. Will the Roborock S5 be able to vacuum the areas where there is no Wifi?

  AskAndLearn 01/05/2020      16:11 231 1 0 0 points
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  S5 remote control feature

  Had S5 for about 5 months now...Love it. however I can't get the remote control feature to work. The message I keep getting is "Make sure the ro…

  Ron 01/05/2020      16:47 242 1 0 0 points
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  Register my product

  I recently received my Roborock E25 from Amazon. It says if I register my Roborick, I’ll be able to receive 25% off accessories. I don’t see anywhere…

  Marieze 01/05/2020      23:03 241 1 0 0 points
• Comments2
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  Can the Mi Home app support both a Roborock E2 and a S6 simultaneously

  We already have an S6. If we acquired an E2 for a separate area of our home, could the E2 be added to the Mi Home app so that both could be operated …

  Root11 01/02/2020      20:11 157 2 0 0 points
• Comments3
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  S6 main brush caught in carpet

  Just got the S6 and had it clean our main floor. Mapping was great and it worked really well on the hardwood. However, when it got to our bedrooms th…

  Dhkansas 12/29/2019      00:56 308 3 0 0 points
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  Boot Failure - Repeatedly

  i have had the S5 for less than one month. Has worked great until it started saying something like “boot failure, it will take 5 minutes, please be …

  NCJ 01/01/2020      18:06 2.3K 1 0 0 points
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  Area of operation

  I’ve used my roborock s5 several times and am very frustrated. The first time, it created a map however failed to clean the dining room and kitchen. …

  Lori Laughlin 12/31/2019      18:54 208 1 0 0 points
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  How can I save multiple maps with Roborock S5?

  I have multi storey house and I need to save floor maps for each story. Is there a way we can do this with S5?

  CK 12/31/2019      20:28 1.4K 1 2 2 points
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  Seperate nogo zones when mopping

  Hi there. Just purchased my S6 and am wondering if I can have a seperate nogo zone layout for mopping, as to avoid carpets when mopping but vacuumin…

  pye088j 12/29/2019      14:34 227 1 0 0 points
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  S5 Selective Room Cleaning Beta test period

  Dear Customer Support As we can see from different sources the selective room cleaning and adaptive route planning is working great in tests. When it…

  Chris1981 12/28/2019      10:41 530 1 1 1 point
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  Grey area on map (Mi Home with S6)

  For a couple of days we live with our new family member. The guy cleaned the house a few times and we dearly love him. Map saving is active and the m…

  Don Carlos 12/27/2019      14:46 6.4K 1 0 0 points