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  Cleaning sequence disrupted

  I own an S5 Max. It has been working very well for more than 2 years but recently it goes all over the place and is not following the usual sequence.…

  Will 08/22/2023      10:50 275 1 0 0 points
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  Which app - MiHome or Roborock? The docs inexplicably tell you both

  The Quick start guys tells you to use one application, while the slightly longer guide tells you to use the other. Anyway, I've got my S5 Max up and…

  Wolf 04/01/2020      14:23 1.6K 1 0 0 points
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  Does the RoboRock S8 Ultra mop carpet

  When the RoboRock S8 Ultra is vacuuming and mopping. Is the RoboRock S8 Ultra smart enough to sense when its going from hard wood to a throw rug and…

  omegamansx 08/04/2023      18:56 1.2K 2 0 0 points
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  battery error. Try again when the temperature returns to normal

  what should I do

  dataminer 08/14/2023      18:36 1.1K 2 0 0 points
• Comments1
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  Problems after last updates -

  After the last updates, the S5 Max started to behave strangely, even after cleaning the sensors and factory reset I have noticed the following proble…

  KAKA 08/16/2023      15:22 128 1 0 0 points
• Comments2
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  Q7 Max -new owner questions

  where do I find directions on Mapping?

  JDPeters 08/17/2023      18:23 194 2 1 1 point
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  s5 max issues

  hey,. our robot worked for years very well. Last time it got stuck, can't even stop or start vacuuming. After I turned it off and on I lost all the …

  John 08/17/2023      22:35 478 2 0 0 points
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  Roborock Q Revo Error 106 Left Wheel Open Circuit

  My Roborock is 1 month new and sends an error message: 106 Left Wheel Open Circuit. I've already tried to push it back and forward but it doesn´t wor…

  Abraham 08/18/2023      17:04 471 1 0 0 points
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  s6 max v left wheel open circuit error code 106

  I do the eraser move, then itworks, then it doesnt. I charge it over night and it works next day for a few days, then same error code. do I just re…

  robo 08/18/2023      22:20 1.5K 1 0 0 points
• Comments0
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  Straight lines

  I just purchased the S8 pro ultra, had a few wheel issues. I think I have those resolved but now watching it it does not move in a straight line it …

  Newbie 08/18/2023      15:57 210 0 0 0 points
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  Q5+ Won’t Save Maps No Matter What

  I can’t get any help from support at all. They just start quoting the user manual, then when I tell them that doesn’t help, they start asking for sc…

  Tabbycat 08/16/2023      06:45 265 1 0 0 points
• Comments2
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  Doesn't Allow Wifi 6 Network - Initial Setup

  The app shows my Wifi 6 based wifi as greyed out and will not allow it to be selected. Please advise to a solution. Surely this top of line device i…

  OmegaMan 07/21/2023      20:10 209 2 0 0 points
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  Alexa Integration with two robots is awful

  Have owned an s5 max for awhile and the Alexa integration worked OK with the RoboRock Plus skill. Was able to start, stop, clean specific rooms, etc…

  nem 08/08/2023      03:14 462 1 0 0 points
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  Sidebruch gets stuck in carpet

  Hello, the side brush on our Q7 Max gets stuck/tangled in the carpet every time. It is not very high pile, and non of my other robot vacuums have don…

  Jay 06/20/2023      18:57 1.2K 4 0 0 points
• Comments5
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  Dock position on different maps

  So my roborock is cleaning upstairs and the dock is downstairs. Why does it think the dock is upstairs as well? There is an area on the upstairs map …

  Raven219 02/16/2021      11:27 2K 5 2 2 points