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• Comments3
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  S5 Max no zone selection on schedules

  Hey, I just got my vacuum today and it mapped everything fine on it's first run. But when I go into schedules there is no option to select a zone on …

  Stan 07/30/2020      00:49 257 3 1 1 point
• Comments10
  Views6.3K
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  NO WATER COMING OUT ON S5 MAX

  Hi! I encountered the same problem with my S5 Max in which no water is coming out. I already tried the suggested courses of actions I read from vario…

  Bryan 02/15/2021      01:48 6.3K 10 0 0 points
• Comments1
  Views638
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  Rororock s5 max not hugging walls close enough

  Hello, i have my robot s5 max for about a year, works great except I find it does not hug the walls close enough when cleaning, it hugs the walls abo…

  The king 03/27/2021      14:43 638 1 0 0 points
• Comments1
  Views172
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  Cannot connect to wifi on Roborock app but Mihome app can

  Hi, so I recently changed my wifi provider so I needed to reconnect my Roborock S5 Max. With the Roborock app, it failed to connect to the new wifi …

  Jen Z 03/27/2021      04:34 172 1 0 0 points
• Comments3
  Views1.5K
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  Roborock S7 and Google WiFi

  I'm hoping to score an S7 on Wednesday when they go on sale. This will be my first robot. One thing that concerns me is setting it up. I see that it …

  kisangoli78 03/24/2021      06:52 1.5K 3 0 0 points
• Comments1
  Views643
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  When is a camera needed? Release date for S7 Max

  I'm new to robot vacuums. I was ready to purchase an S6 Max when I learned the S7 was coming out. Is the only difference between an S6 and S6 Max th…

  Oksana 03/24/2021      13:53 643 1 0 0 points
• Comments3
  Views409
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  Device offline

  My RoboRock S6 went offline by itself last week and I haven't been able to get it to work since. We've tried resetting the wifi multiple times. Help!…

  Jenna 03/06/2021      18:24 409 3 0 0 points
• Comments1
  Views585
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  S6max lost after moving dock/base ?

  Hi there, I am using the Roborock S6 max and I like it very much. I have 2 floors and I made 2 maps and it's working great. The dock is on the ground…

  binbinhfr 03/19/2021      13:40 585 1 0 0 points
• Comments8
  Views358
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  Roborock S5 Max Connection offline

  my S5 Max was working amazing for two months however running into a wifi connection problem today and have tried all the reset methods so far and sti…

  CCpotato 03/18/2021      16:41 358 8 0 0 points
• Comments11
  Views1.3K
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  Device offline

  My roborock s5 max works well until today it shows device offline in the app. I have tried reboot the machine and reset the WiFi connection, neither …

  appleeatkitten 03/01/2021      01:54 1.3K 11 0 0 points
• Comments1
  Views238
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  Can I save a spotclean area?

  I have a wooden floor, with a small carpeted area. On this carpet stands a table the children usually eat. The carpet requires regular spot cleaning.…

  Rbrck 03/18/2021      12:45 238 1 0 0 points
• Comments1
  Views569
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  Cliff sensor broken

  One of my S5 max cliff sensor has a split in the plastic clear cover. Is it possible to buy/fit a replacement or is it the whole sensor that needs re…

  Vander 03/17/2021      17:42 569 1 0 0 points
• Comments1
  Views267
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  Can't find a "mopping mode" in the roborock app

  I've attached the mop successfully. then I go to the app and look for "mopping mode" and there's nothing that resembles that in any of the …

  Schwab43 03/17/2021      17:23 267 1 0 0 points
• Comments1
  Views96
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  We have a 4S Max and it is Offline - can not manage it.

  I have a 4S Max and in the Roborock App on my Andriod is showing it is offline... It is driving me nuts and I can not seem to get it to come back onl…

  Weberonwheels 03/12/2021      18:20 96 1 0 0 points
• Comments14
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  Roborock S5 Error 4 Cliff sensors

  I've been dealing with Roborock support on the above topic for some time now and found out that the infrared leds on the 2 left cliff sensors are not…

  mfthomaz 10/26/2020      20:34 1.6K 14 0 0 points