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• Comments2
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  Error 13

  My roborock s50, something error 13, when i put in docking. Even the i already cleaned the charging contact. It is become worse lately. How to fix i…

  Suryadi 01/17/2021      23:57 1.4K 2 0 0 points
• Comments8
  Views1.8K
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  Votes1
  
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  Partial recharging after low battery

  From what I understand, the S5 Max is supposed to return to the dock when battery is low (<20%) and recharge only enough to resume and complete th…

  Ahwman 02/05/2021      15:01 1.8K 8 1 1 point
• Comments12
  Views7.8K
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  Roborock S5 battery level stuck

  Hello, My roborock isn't charging anymore. It doesn't show any error, but the battery level doesn't move anymore. I replaced the battery yesterday, l…

  Robonae 04/17/2020      09:13 7.8K 12 0 0 points
• Comments16
  Views660
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  Turn off magnetic wall feature

  Hi, In my apartment, there are some electric wires under the floor, which causes some unavoidable magnetic places, which block my S5 max from cleanin…

  Thieu 02/02/2021      04:26 660 16 0 0 points
• Comments1
  Views127
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  Warrantee

  How do you register product warrantee?

  Mike H 02/23/2021      23:11 127 1 0 0 points
• Comments1
  Views286
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  Roborock H6

  Im from Poland and have big problem. I bought from private seller. It was new but without any guarantee I was vacuuming all house and suddenly it had…

  Pavvel 02/23/2021      22:15 286 1 0 0 points
• Comments2
  Views1.1K
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  Roborock S6 Pure Offline Dock issue

  I bought a Roborock S6 Pure after Christmas. This is my 4th Roborock/Xiaomi Vacuum so I’m pretty familiar with the app and how they operate. My S6 se…

  Nikkonine 02/23/2021      03:12 1.1K 2 0 0 points
• Comments4
  Views838
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  Votes1
  
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  Roborock S50 suddenly just drives around in weird patterns

  I don't know what happened but now it wont clean properly anymore and respect the map. It just drives around in weird lines, and looks like its getti…

  roborob 02/21/2021      19:03 838 4 1 1 point
• Comments7
  Views776
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  Dust bin not filling (Roborock s5 max)

  https://forum.roborock.com/uploads/762/BKXKXY6HJR7Q.jpg https://forum.roborock.com/uploads/956/TNVAV1D1CMEU.jpg

  Giulio 12/17/2020      15:22 776 7 0 0 points
• Comments2
  Views133
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  S4 Max - Scared of area rug

  Please help, similar to the person who posted about their S6 - My new S4 Max will not go on the area rug. The rug is not black, and not thick. Video …

  RoseyRobot 02/22/2021      01:31 133 2 0 0 points
• Comments5
  Views767
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  ROborock S5 - Connection Timed Out after installing recent firmware update

  https://forum.roborock.com/uploads/723/JLCP9P0DUTPA.png Hi, After having updated the firmware on Friday, today I wanted to clean my flat. Unfortunat…

  Arek 02/21/2021      19:35 767 5 0 0 points
• Comments12
  Views4.7K
  Follows1
  Votes0
  
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  Roborock S5 offline

  My robot is offline for a while now. In the last couple weeks I tried different server locations, router reset, 8.8.8.8 as DNS und multiple resets. I…

  Tim 06/30/2020      06:29 4.7K 12 0 0 points
• Comments6
  Views3.1K
  Follows0
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  Adding Two Wifi to S5 Max

  Hi everyone, I am having a problem with wifi when using the multi-floor cleaning. I use S5 Max and use it in multi-floor cleaning. I use different wi…

  Ali 01/30/2021      12:03 3.1K 6 0 0 points
• Comments1
  Views3.1K
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  App always show network unavailable

  I try to start the S 5 and found the device always offliy..and later become network slow when loading the map. I am keep waiting till the apps asked …

  Maple 02/18/2021      01:53 3.1K 1 0 0 points
• Comments9
  Views308
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  Google Home - Roborock Application

  Hello there, I tried adding my s5max to Google Homebut is not working. I am stuck where it’s connecting the roborock app with google home. During thi…

  Arda 02/13/2021      12:36 308 9 0 0 points