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  'Map Saving' not available in Settings menu on RoboRock S6MaxV

  I have recently bought Roborock S6maxV, installed app MI Home, paired app and unit, connected to Wifi. Initialley it seemed to work Perfect, but it d…

  hans_hos 07/31/2020      22:50 651 1 0 0 points
• Comments3
  Views132
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  Potential Buyer

  Hello, Before I buy I had two questions.. question 1 is the mop pad washable or do I need to buy other pads for it ? Question 2 I live in the Cayman…

  Sash 07/29/2020      02:47 132 3 0 0 points
• Comments3
  Views9.7K
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  S5MAX does not mop

  I bought new S5MAX. But it does not mop. 1) I filled it water, almost full level. 2) Changed level of mopping to maximum on Mi Home 3) Created map …

  Ferrumit 06/06/2020      11:26 9.7K 3 0 0 points
• Comments7
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  Roborock S4 has gone crazy

  I was very happy with its performance for many months but my S4 is no longer working right. As soon as it leaves the dock for cleaning it exhibits v…

  ThunderD 07/27/2020      17:40 491 7 0 0 points
• Comments2
  Views764
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  Zone clean criss cross pattern

  I was expecting the zone cleaning to have a crisscross pattern when I selected multiple passes, but my S4 simply does 2 passes of the zone with the s…

  Vander 07/29/2020      11:18 764 2 0 0 points
• Comments1
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  Roborock S5 Max Water Tank

  Hi guy, I have problem with my Robot. The water only comes out a little even i max the water in settings. What must i check? Regards, Verdarb

  Verdarb 07/29/2020      09:41 1.9K 1 0 0 points
• Comments3
  Views947
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  Enable Alexa Skill for RoboRock

  Hi all, I got my S5 vacuum and I have the Mi Home app to run it. I wanted to enable the Alexa Skill so my wife can easily start the vacuum using Ale…

  Whiskers 12/11/2019      16:54 947 3 0 0 points
• Comments3
  Views765
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  Remote connection

  Is there any way to connect to the Roborock when out of the home and not connected to the same network?

  Vander 07/27/2020      10:49 765 3 0 0 points
• Comments3
  Views907
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  Application and Map Not loading

  Hello customer service. We bought the Roborock S5 Max a few weeks ago. It worked a few times and has a complete map of our apartment. But this morni…

  Sani 07/27/2020      03:40 907 3 0 0 points
• Comments1
  Views3.5K
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  S5 max - unable to load map

  Hi.. I have been using my Roborock every day since I got it early this year. No issues until now. For the past one week, I have been having trouble l…

  Dust_Buster 07/27/2020      03:27 3.5K 1 0 0 points
• Comments1
  Views5.6K
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  S5 max - unable to update firmware

  Hi.. my current firmware is 01.08.62. I have been trying to update it to 01.08.76 version for few days now but it wont install. Wifi and mobile data …

  Dust_Buster 07/27/2020      03:21 5.6K 1 0 0 points
• Comments3
  Views914
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  Votes2
  
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  Roborock S6 map glitches on 3.5.8 firmware

  I updated my S6 to the 3.5.8 firmware when it became available for me last week. Multi floor support and all, which is nice... but I only have one fl…

  glinko3 07/16/2020      18:18 914 3 2 2 points
• Comments1
  Views421
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  MSDS for S6 Pure

  My S6 Pure is defective - recurring Error 107 (Right wheel short circuit) even after repeated hard resets. Your customer service recommended that I r…

  Volt 07/25/2020      04:17 421 1 0 0 points
• Comments14
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  Our 3rd Roborock S6 Exhibits Several Problems

  Our brand new Roborock S6 performed excellently for two months before experiencing constant "main brush might be blocked" errors. The seco…

  Ted 06/15/2020      22:33 1.2K 14 0 0 points
• Comments3
  Views439
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  Robot doesn't work, doesn't turn on, does nothing, died

  I bought my robot at an online store in Portugal 1 year ago. The Robot is supposed to have a two-year warranty, I await feedback from the store for s…

  Lemon13 07/20/2020      08:17 439 3 0 0 points