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  Replacement Main Brush for S4

  Hello, I need a replacement main brush for my Roborock S4? Where can I purchase ASAP? The Roborock store on Amazon says the main brush is current…

  MDS 07/10/2020      05:07 165 1 1 1 point
• Comments1
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  Roborock s6 pure won't connect to wifi

  I've tried both the Roborock app and the Mi Home app and neither will get the vacuum to connect to wifi. Wifi is a ubiquity AP within close range, 2…

  Trevor 07/09/2020      03:37 10.3K + 1 0 0 points
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  How to get S5 Mi Home App Multi Floor Update?

  I've seen some people post that their app has updated to support Multi-Floors. A few questions... 1) Is the update compatible with all roborock mode…

  Atlantauser 07/08/2020      17:07 1.4K 1 0 0 points
• Comments1
  Views553
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  "The number of room exceeds the limit" error

  I created the attached map. After merging several rooms, I wanted to divide several other rooms but every time I try I always get a "The number…

  JPK 07/07/2020      15:59 553 1 1 1 point
• Comments1
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  Mapping and Zone cleaning issue

  My Roborock S6 seems confused when zone cleaning. It doesn’t identify the correct zone and mostly cleans the room opposite to the selected room. Does…

  FZN 07/07/2020      13:02 317 1 0 0 points
• Comments1
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  Roborock e4 alexa or Google assitant

  Havent been eable to connect to alexa or Google assitant, the device does not show on either virtual assitant. Im getting the feeling that the e4 is …

  Gerardof 07/07/2020      01:00 233 1 0 0 points
• Comments1
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  HOW DO I GET A QUESTION ANSWERED?

  RoboRock has never answered a single question that I asked via the S5 Max IOS app. And I’ve posted a few questions here too. No responses, ever.. Ho…

  BitSmith 07/03/2020      13:55 158 1 0 0 points
• Comments8
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  2 dock chargers for 2 floors - will it work?

  Hi Support, I have a S5 Max robot, works quite well! I plan to buy another dock charger, so I don't always have to carry the charger to 2nd floor. …

  Danijel 06/16/2020      09:45 1K 8 1 1 point
• Comments1
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  S5 - Roborock app

  Hello. I bought S5, but it the only one not supported in your Roborock app. How can I use it best? 1- How can I save 2 versions of the same map? Map…

  Gabriella 07/05/2020      05:40 722 1 0 0 points
• Comments1
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  Forum readability

  Here on this forum there are words and icons above/below the text of posts shown as light grey on a white background. Totally unreadable! I do not …

  BitSmith 07/03/2020      14:00 143 1 0 0 points
• Comments3
  Views328
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  Multiple floors

  Good afternoon. I am in Argentina deciding to buy an S5 max. Does the equipment update already allow saving maps of different floors? because in my …

  Euge 07/02/2020      14:14 328 3 0 0 points
• Comments2
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  Roborock not accessing room

  Hi, I recently purchased the Roborock S5 max. The family love it but we have an issue that may force us to return it. Our house has a small clearanc…

  Icesheet 06/25/2020      16:04 954 2 0 0 points
• Comments1
  Views346
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  Invisible obstacles

  Why does my S4 get trapped by obstacles that aren’t there? https://forum.roborock.com/uploads/914/6WIWUTWBB05P.jpeg

  Ken 07/02/2020      11:26 346 1 1 1 point
• Comments4
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  Buy original parts

  Hi. I am looking for original parts gor s5max..how can I buy them and the goods to be shipped to Indonesia . Thank you

  Linda 06/30/2020      14:10 345 4 0 0 points
• Comments3
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  Where to buy a 2nd Charging station for the S5 Max?

  I know i don't need to have a 2nd base station on another floor, but I often leave it there for a a couple of days of cleaning, so I would like to ha…

  HasslerHoff 06/26/2020      12:07 453 3 1 1 point